Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited July 31, 2020

I am at the second step of getting started. I am still trying to figure out for something on the website to indicate what that next step is, so I go straight to it without wondering around.

Must-Have Portables
United States
8 months using the app
February 28, 2020

That is an amazing app continue with this app that really nice of you youre really doing a great job here with this fantastic app

fidodo
United Kingdom
13 days using the app
Edited September 20, 2019

What an app. It will give me an idea to understand how a user interacts with my pages. Great work team. Keep it up.

aloofproducts
United Kingdom
13 days using the app
July 19, 2019

It is great app to follow the customers behaviour. You can actually see what customer is doing on your online store.

R-SHOP
Slovenia
13 days using the app
February 6, 2020

This App is definitely really usefull and easy to use.
I downloaded it yesterday and it works great.
It's Free and very efficient. Thank you !

bigbou
France
13 days using the app
October 22, 2019

i started today to use this app but i allready find it so interesting and helpfull. keep on the good work

ZoViaNa
Greece
13 days using the app
May 4, 2019

So far the app is ok. Certainly wish that the screen was a bit larger to view the replay but it gives you a drop down box that shows where the customer went on the website so that helps as well

MW Fashion Apparel
United States
13 days using the app
October 9, 2019

We enjoy this app so far. It has definitely helped with find out why some customers haven't gone through with purchases.

North & Adelaide
United States
13 days using the app
Edited May 6, 2020

Okay, it ’s a bit stuck, and the refresh is slow, which annoys me a little, and I do n’t know what to do, everything else is good.

icastyles
China
7 months using the app
August 23, 2020

The app works fine, easy to use. I definitelly recommend it. There is not much config or setup options yet, but for a free app, it´s greeeeat

Click Esperto
Brazil
13 days using the app