Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

January 8, 2020

Actually works, and showed me why people are not buying the product. Show me exactly where they stop and exit the website.

PetHonored
United States
14 days using the app
June 25, 2020

Very insightful and helpful app!
Watching other people navigate my site helped me notice things about my site that I didn't see before!

Sidewalk Smile
United States
14 days using the app
Edited July 31, 2020

I am at the second step of getting started. I am still trying to figure out for something on the website to indicate what that next step is, so I go straight to it without wondering around.

Must-Have Portables
United States
8 months using the app
February 28, 2020

That is an amazing app continue with this app that really nice of you youre really doing a great job here with this fantastic app

fidodo
United Kingdom
13 days using the app
Edited September 20, 2019

What an app. It will give me an idea to understand how a user interacts with my pages. Great work team. Keep it up.

aloofproducts
United Kingdom
13 days using the app
July 19, 2019

It is great app to follow the customers behaviour. You can actually see what customer is doing on your online store.

R-SHOP
Slovenia
13 days using the app
February 6, 2020

This App is definitely really usefull and easy to use.
I downloaded it yesterday and it works great.
It's Free and very efficient. Thank you !

bigbou
France
13 days using the app
October 22, 2019

i started today to use this app but i allready find it so interesting and helpfull. keep on the good work

ZoViaNa
Greece
13 days using the app
May 4, 2019

So far the app is ok. Certainly wish that the screen was a bit larger to view the replay but it gives you a drop down box that shows where the customer went on the website so that helps as well

MW Fashion Apparel
United States
13 days using the app
October 9, 2019

We enjoy this app so far. It has definitely helped with find out why some customers haven't gone through with purchases.

North & Adelaide
United States
13 days using the app