Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

May 2, 2020

Neat app to be fair. Effective for seeing where people are looking at to store. I’m not sure if this is a feature or not but it would be better if you could add a part where it says where the viewers come from eg YouTube ad Instagram, Facebook...

Rolaxer
United Kingdom
8 months using the app
October 27, 2019

This app works great! seeing literally how your customers see your shop instead of how you _think_ they see your shop is priceless knowledge. Helped me fix a few issues I didn't even know were issues. Thank you!

Wild Lucille Apparel
United States
14 days using the app
September 17, 2020

This app is really good and for free to start to tracker the customers in the store. I recommend this app.

Canne.Dogs&Cats
Ecuador
14 days using the app
December 29, 2020

Super easy to setup, basically one click. No code to fuss around with. Minor issue, I had to refresh the recorded sessions window to view recorded data, could just be that I'm impatient or maybe my browser settings... Anyways, would definitely recommend!

fitsupp.ly
Canada
14 days using the app
September 23, 2019

goodProvide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.
Review body

CALMAYER
Spain
14 days using the app
September 3, 2020

Amazing App. No need to pay $19 Every 30 Days.
This app helps me a lot to see behavior of my customer. You must try this.

Bright Vila
India
14 days using the app
Edited July 11, 2020

Truly amazing and the fact that it is free.. absolutely mind boggling. This is ridiculous in the best of ways. CartKit you killed it thank you.

The fact that it is so simple and not over complicate it unnecessarily is amazing.

SICKASS TSHIRTS
United States
14 days using the app
Edited May 15, 2020

The app works great, and gives the recording of the session. could not ask for a better app and would recommend to anyone.

Drone Time
United States
14 days using the app
January 8, 2020

Actually works, and showed me why people are not buying the product. Show me exactly where they stop and exit the website.

PetHonored
United States
14 days using the app
June 25, 2020

Very insightful and helpful app!
Watching other people navigate my site helped me notice things about my site that I didn't see before!

Sidewalk Smile
United States
14 days using the app