Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited June 20, 2020

great app, sometimes the location is not working well, but overall not bad, worth trying out........

Revolution Watches
Hungary
7 months using the app
June 3, 2020

I found this app very much useful in my initial stage fo starting out with Shopify. Now I m getting very much high conversions after tuning with the heatmaps on my website.

Live Easy Co.
India
13 days using the app
January 1, 2021

Pretty good. But In my humble opinion the videos with too short time records. Sometimes it isn't enough to analyze.

Mario's Market
Kazakhstan
7 months using the app
April 10, 2021

sometimes it doesn't look good. because it's not mobile friendly. Most of the time I have to zoom in into recording.

Grab Grocery
New Zealand
7 months using the app
September 24, 2019

Very cool, but i tested it myself and it said I was in CA when im located in IL, so im not sure how accurate the tracking info is but the main feature is awesome!

Evolution Threads
United States
7 months using the app
October 28, 2023

Amazing support!

Megabyte Concept
Greece
12 days using the app
November 18, 2023

Awesome app so far

One Stop Jewelry and More Shop
United States
12 days using the app
December 4, 2020

I used this app to improve my store user interface. Nice app to track the activities of your customer. I recommend every shopify user to use this app

ProblemSolved365
Ireland
12 days using the app
September 6, 2020

Great

Boxmasker
France
12 days using the app
September 3, 2019

Just installed and I haven't used it fully. Although the clip could be a bit longer to help determine what drives sales or causes one to loose customers. So far, I haven't been able to do that as the clips are just for a few seconds.

Rare Epoch
United Kingdom
7 months using the app