Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

July 9, 2019

very good app helping to understand customers especially becauuse its free thank you for your help .

Velves
Morocco
21 days using the app
June 13, 2020

just awesome this app does what no one can, we can actually watch what customers are checking out on our site and its completely free

WEST VIBE
India
21 days using the app
Edited May 28, 2020

Instale la aplicación para ver en que puedo mejorar la experiencia de compra por parte del visitante

FMstorecr
Costa Rica
21 days using the app
March 27, 2022

easy , plug and play.. further rating review will come after viewing the results of first 50 recordings..

BramartLingerie
United States
21 days using the app
February 28, 2020

It works great right out of the box. No issues at all. It's amazing to be able to see those replays. Very interesting tool, good to have.

ClickCalm
Brazil
21 days using the app
September 6, 2020

looks good and i like it i hope will be fine for me thnaks looks good and i like it i hope will be fine for me thnaks

ProjectorSKY™
Romania
21 days using the app
June 16, 2019

Great so far, does everything it said it does. i recommend if you want to see where customers are leaving off and what to fix on your site.

Deer Skull Sports
United States
21 days using the app
January 15, 2020

MUITO BOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

KSWEBSHOP
Brazil
20 days using the app
September 19, 2019

Nice, It helped me with user activity records, a pity that it doesn't have heatmap, although the fact that it is free makes it 100% useful

imaphotic
United States
20 days using the app
Edited June 11, 2020

just installed and i found that this app is very helpfull excelent app i saw ever
thanks you so much
and loved that this app is free in future i definatly purchuse paid version.

eGgrabstore.com
India
20 days using the app