Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

Edited April 24, 2020

This app I found on shopify app store was really good to let me know better of my customers visiting my store. Awesome app. I will definitely recommend to you guys out there.

1 Royal Living
Singapore
20 days using the app
November 26, 2019

So far so good, I like it! Very easy to get started and gives me the information that we were looking for.

Legend Luna
United States
20 days using the app
August 2, 2019

GREAT RECORDING TOOL! HELPS TO SEE EXACTLY WHAT CUSTOMERS ARE DOING ON MY SITE AND WHY THEY ARE/ARENT BUYING PRODUCTS!

Feli Collection
United States
20 days using the app
November 27, 2019

simple & nice. great for starters that dont want to pay a lot and still get basic insights like live tracking

Goodsmith GmbH
Germany
20 days using the app
November 25, 2019

I really like this app. It helps me see what my customers are looking for and what they want. I will be using it on my other Shopify stores that I have

expressdeal.com
United States
20 days using the app
November 26, 2019

High quality app to see exactly what my customers may have mossed and to try to get them to return and make them buyers.

miniimpressions
United States
20 days using the app
Edited June 23, 2020

Love this app! Has helped me add improvements to my website and I have already seen an increase in sales. Thanks so much.

ProDerma
United States
20 days using the app
September 13, 2023

Nice to see visitor behaviour. useful app

Cotton Blooms
Australia
20 days using the app
October 15, 2019

Great app take time to get first actual record set it up and leave it for a day then come back and see what is causing people to stop

Stoned Crazy MN
United States
20 days using the app
October 16, 2023

Super useful app, easy too use and great customer support!

PortaSpresso
Sweden
19 days using the app