Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 22, 2023

Super useful. Recently I have been running into many issues regarding the add to cart buttons and that was creating a lot of fallback with conversion rate and even sessions (somehow). Using Peek! I was able to locate where the issues were taking place and how everything is running on my customer's side. Thankfully after resetting my codes for shopify back to default, I'm able to receive more sales and the issue occurs less often.

Thank you for your service,

Highly recommend!

Austrige
Canada
12 days using the app
April 14, 2020

I use it by my self, for now, it's so good but I don't have visitors for now so I don't know I hope it still working same even have a missing part in the record but at least give value and for free I recommend

NAJAH KG
Qatar
12 days using the app
April 16, 2020

it seems pretty good, it has a lot of downloads
I'm not sure what else I should review about anyways.
All I know is that I need this function to be able to track the visits and web traffic on my website to know what to and what not to do.

Thank you!

CuffsnStuffs
United States
7 months using the app
Edited January 27, 2020

It's been amazing. I added it today and have already found three things I need to change to help with the customer navigation experience.

Visionary Protege
United States
12 days using the app
December 6, 2019

my goal was to see what my customers are doing on the site and so far this app is doing exactly what i wanted.

I Am Naturelle
Canada
12 days using the app
August 10, 2022

very nice service I had some questions and requests but they handled them appreciate the good work keep it up

Carglim
United Kingdom
12 days using the app
August 1, 2020

awesome, simply easy to use and makes a huge difference in the visitors vs customers on my website. thank you!

wavehivee
United States
12 days using the app
September 16, 2019

Very useful app. Really easy to use on desktop and mobile. Can clearly see customers behaviour when viewing my site.

Unearthed Fashion
United Kingdom
12 days using the app
July 28, 2019

the best app ever its on autopilot which captures all activity in videos on my store. I recommend to all

Shopinbucket Global Brand Store
India
12 days using the app
November 30, 2019

Amazing recordings I love the app and it records all the heatmaps basically! IT was easy to set up too

antiblues
United States
12 days using the app