Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

November 13, 2019

Very good app. Simple user interface and easy to use. The only downside is I have an email marketing app which has a live view for website visitors, not as detailed though. If I check a customer's activity on Better Replay, it will show on the email marketing app as the same customer visits my website again. Will recommend though. My website is www.hummingbirdlifestyle.com.

Hummingbird
China
19 days using the app
Edited July 22, 2020

super l'appli est suuuper je recommande de fou . je vous la conseil vraiment. il fait vraiment son boulot. merci bien

Moustik'®
France
19 days using the app
May 28, 2019

my first impression were good, i'am waiting for more updates on this application ! more dash and options will be worderfull,
So easy to install

Frog-legends
France
19 days using the app
Edited March 27, 2021

great app I love it!!! Honestly so easy to use and booosted my conversion rate to the top. jkndoklsmlkd

peakxplore
Switzerland
19 days using the app
June 2, 2020

LOOKS LIKE IT DOES WHAT IT SAYS, I THINK I WILL CONTINUE TO USE THIS APP.
NICE CLEAR VIDEO RECORDINGS..

mylashxo
United States
19 days using the app
Edited May 29, 2020

It seems like a great app for being FREE! The only thing I could say is I do enjoy Lucky Orange's chat function. It has helped us land sales! Besides that, this app does what I need for our other brand new website!

James Christian
United States
19 days using the app
Edited November 2, 2019

awesome app, It helps me watch what customers do on my store!!! best application adds to my store!!!!

Layton Sin
Guatemala
19 days using the app
September 1, 2019

I like the way the video shows, you gen see everything I enjoy to check every nigth what happens in the day. Good

EdouBoutique
United States
19 days using the app
Edited September 4, 2020

love! from ElettraSkin great app. Very responsive. Great for our ipl hair removal company to see traffic

Elettra
Australia
19 days using the app
CartKit replied September 4, 2020

Thank you! We're glad to be part of your business :)

June 26, 2020

its ok good for apps live view ! perfect ! thanks you !!
testing it's ok ! recommended for the shop !

Boats line
France
19 days using the app
CartKit replied June 26, 2020

Thank you! This means a lot :)