Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

September 13, 2021

toop, servizio clienti ottimo e app molto funzionale. risposte immediate per qualsiasi dubbio o chiarimento da parte degli sviluppatori

turboshower
Italy
10 days using the app
March 3, 2021

pouco tempo de uso mas parece bom, vou testar e depois dou uma opinião mais correta. parece ter uma boa capacidade de gravação mas o plano gratuito e bem limitado a apenas ver a ação do cliente

ID Paris Professionnel
Brazil
6 months using the app
CartKit replied March 3, 2021

Thank you for taking the time to post a review! Please reach out at replay@cartkit.com if you need a few extra days in trial :)

July 21, 2019

Good app, I can monitor whats going on the website. We see potential buyers and what pages they like and view. We can analyse how to improve website pages. Thanks from Theprofilelounge.com

The Profile Lounge
United States
6 months using the app
May 19, 2019

This app is pretty cool so far. I am excited to see my store through the customer's eye to enhance my business decisions.

Proud Adventures
United States
10 days using the app
September 17, 2020

Wowzers.... installed this in less than 30 seconds, enabled it - you could move that toggle down so it is more obvious but was super quick. already spotted my mistake on buyaflag.co.uk website and will be changing tomorrow.
This app should come already installed on shopify.
After 3 mins installation would def recommend!!!

oh and if you want a flag - come visit buyaflag.co.uk :)

Buyaflag.co.uk
United Kingdom
10 days using the app
August 26, 2019

Amazing! Great insights, easy dashboard, powerful tool! Thank you for keeping this app free! Better than the other apps!

Oh Capris
United States
10 days using the app
October 31, 2019

seems to work well for now. Just tried it myself by going on my website and using it quickly. Replay got instantly downloaded on the app.

LPPM
Switzerland
10 days using the app
May 25, 2020

good, i think it's best to see how upgrade your conversion and do more sales thanks for this good app

RSVSTUDIO
France
10 days using the app
September 15, 2020

Did a record test, and it got my location almost correct, but i could see all that was happening on the website.
Let´s see what i can learn about my future customers with this app. For now it works. Thank you.

NVCreationsPT
Portugal
10 days using the app
May 23, 2023

Mo was the person that helped verify my site and get 100 extra sessions free, he was friendly and very helpful, thank you for the friendly customer service.

PET VILLAIN
United States
10 days using the app