Reviews (2,739)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.
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Great app thanks to the team for there hard work .
Can't wait to see the customer insights, that will improve our business
This app worked pretty god in the beginning but had a few issues like only showing one days worth of captures. I sent a request for support but never heard back, but all of a sudden I was able to see all the back logs. But about a week ago all of the captures became blank. They were there, and you can see the movement of the customer, but the content of the page is missing. This is on all platforms, Phone, Tablet, & Computer. I sent a support request probably 5 days ago and still have not heard back. One thing I always read in these reviews when the dev replies is that they have sent several replies, so they must have gone to the spam folder. I have checked the spam folder and other folders I have to filter my emails. The only reason I am writing this is because Shopify sent me a follow up on the support experience. This app is a fantastic tool for any business owner. I would pay for it if it were not free. But it just doesn't always work. And there doesn't seem to be any support.
Hi! We checked the SPAM folder and your question did indeed go here so it was not seen by our support team. Can you please email me directly? - jason at cartkit.com . We'll solve the issue you are experiencing ASAP.
This app is unbelievable! It takes away the guesswork why people are not converting on my site..... I recommend this app for anyone who owns a website!
I love the idea, but in testing it on multiple devices, it doesn't always work. So far it's only worked on my own computer.
Very useful app , helps understands the customers and watching what is wrong with your website , what can you add and what can you delete .
muito bom, grava perfeitamente o que o cliente anda fazendo na nossa loja, com isso podemos ter uma noção melhor e ajustar tudo para aumentar nossa conversão
app muito bom! grava tudo que o cliente faz para melhorar a analise das rotas que o cliente faz dentro da loja
Its a realy good a app. its very clear. it realy helps alot in increasing sales.
This app is great to monitor what you're customers are doing on your site. It provides you with the feed of what they are clicking, what catches their eye etc. The only issue I have had with this app thus far is that it has no sidebar for you to scroll up and down sometimes. It is quite annoying being that I would like to look at previous visits to the site not just recent ones. Please fix that issue, other than that it is a worth it!
nice