Reviews (2,738)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited August 8, 2019

This app is great! I hope next time we can filter out our own IP Adress. This will help us to have more accurate results.

Three One Duo
Singapore
About 1 month using the app
April 22, 2020

Fornisci alcuni dettagli su ciò che hai fatto o non ti è piaciuto sull'utilizzo di questa app. I tuoi commenti possono aiutare gli altri commercianti a decidere se utilizzare questa app.

Vape Store
Italy
About 1 month using the app
April 19, 2020

Lovely app , easy to use and everything is one-click away.
The session replay feature is really great and helps understanding your customers' behaviour and find some bad layout flows.

Vitollo
Netherlands
About 1 month using the app
Edited April 17, 2019

This app is really useful to see what you need to work on. As someone like me who is just starting i would recommend !

FurryFriendzie
United States
About 1 month using the app
August 13, 2019

I used to know better about what my customers see and with do they buy or not, it helps a lot and it's free!

ENFODERADAS
Brazil
About 1 month using the app
Edited May 28, 2020

Instale la aplicación para ver en que puedo mejorar la experiencia de compra por parte del visitante

FMstorecr
Costa Rica
21 days using the app
January 21, 2020

I used this app to monitor one of my suppliers logging in to my password protected store, I saw that they struggled to get in to the webpage. I could then call them and make sure they had a trouble free pre launch view of the site. It is a highly underrated tool that you can use to gauge how users interact with your site. I come from a security background and we used cctv footage effectively to monitor where sales could improve from within a retail store by monitoring the behaviour of clients, so this is pretty cool to be able to do the same except this is better as it hides data that needs to be kept hidden such as form data and the checkout process which is great (no privacy issues) To the developers Thank you Thank you Thank you

dis natuurlik.
South Africa
About 1 month using the app
August 8, 2020

I have had this app on my other store and it helped me to change the store for it. i am hapy and satisfied with this app. especially the recording i like.

GCLproducts
Netherlands
1 day using the app
Edited January 10, 2020

This is great app. we are developing our shopify store and this is a nice tool to know what customers are looking for on our website. Not sure, if there is a limitation on the recordings per month.

Glam & Fame
Canada
About 1 month using the app
October 25, 2019

It's awesome!
The app is 100% free and records up to 10,000 sessions per month. This should be sufficient for the majority of stores. the browser, session length, location, and timestamp for each session alongside the session recording. This app provides great insight into customer behavior so you can analyze and focus on what is important, or eliminate elements that are not working and costing you time and money.

digital rabbit
United States
About 1 month using the app