Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited May 5, 2019

pretty good so far Im still observing to see how it operates.It shows you your visitors behavior on your site.We'll see

Athena Curve
United States
8 days using the app
November 13, 2019

Good to spy clients. Very interesting
But i don't think the locations are all true. And the free mode doesn't give enough informations

Storenta
France
5 months using the app
August 23, 2020

I haven't fully used the app. But it has been helpful thus far to see how customers navigate the site and determine what changes are necessary.

Agni NY
United States
5 months using the app
Edited June 24, 2019

This is an amazing app , real view of customers' desktop and it's mouse too. I'ts really very helpful

BOARD OF SPECTRES
India
5 months using the app
May 3, 2020

I wanted to use this app to figure out weak points in my shopify store. Hope to get all my weak points. Thanks Replay :)

essentialsuppliesindia
India
5 months using the app
October 6, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response... currently looking for a replacement :-(

Lisa K. Stephenson Store
United States
8 months using the app
Edited June 16, 2020

Not Found. Contact admin for valid URLsNot Found. Contact admin for valid URLsNot Found. Contact admin for valid URLs

New Protects
United States
8 days using the app
Edited June 29, 2020

good app a bit creepy tho lol hahahahahahahhahhhahahaahahahahaahahahahahahahahahahahaahahahahahahah

zomersbestevriend
Netherlands
5 months using the app
December 11, 2019

This is a great tool to see where you're customers are dropping off. It helps to adjust in order to make more sales.

Koen Organic Skincare
United States
8 days using the app
April 26, 2020

super facile da usare e ottenere tutto installato e funzionante in pochi minuti. Ottieni grandi risultati! Lo consiglio!

WellnessGym360
Italy
8 days using the app