Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited April 1, 2019

awesome so far, this is beneficial! now what is not is the fact they make me type 100 characters becll

Fast Money Ecom
United States
8 days using the app
July 16, 2020

i used this app to record all the vistors view in my web site, so i recomend it to all the dropshipper business owner

Abiboy
United States
4 months using the app
February 28, 2023

Nice app. Does what it is expected. Post-purchase survey is a nice touch. Still waiting little bit more for the return of the high price. We need to use it now on free plan.

Wølmark Finland
Finland
4 months using the app
CartKit replied February 28, 2023

Thank you for your review as we appreciate it. Really looking forward to making your experience a good one with us.
-Waqas

Edited April 20, 2020

I used the app to help track visitors to see what i can do to improve the sites i make. This helps me see what the users are doing and where the problems occur. The only thing is that idk if its the replays that glitch sometimes or the actual site having a issue.

SnoozPetbeds
Canada
4 months using the app
January 12, 2020

A very useful/easy to use app. Would be good to see higher limits in the future. Removes some of the unknowns

CruiseTech
United Kingdom
8 days using the app
April 3, 2019

awesome.....................................................................................................................................

Tigergenx
United States
8 days using the app
October 16, 2019

This app shows me where persons are logging in from and what they are doing looking for on my page. I am still observing it though.

LUS Wear
United States
4 months using the app
November 14, 2019

for a free app this is amazing, love the fact that I can see what the customer sees and I can find the weak points of our site. Do wish they had a paid version for more than 10k sessions in a month.

Fix my Toys
United States
7 days using the app
March 5, 2020

Thanks for this replaced lucky orange with this. hope this works. If my store gets sales I will donate

YogurtPotato
Philippines
7 days using the app
July 3, 2023

Gave me 100 free credits and was a very helpful in helping us identify issues around our site and improved our marketing

VervElate
United States
7 days using the app