Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

Edited December 17, 2019

This is is a great app for analytics. definitely a must have for any data driven decision maker. I'd rate it more than 5 if i could.

wristhetics
India
15 days using the app
January 8, 2020

You guys are awesome. Always creating ease of use products that are beneficial to all store owners.

Yogatation
United States
15 days using the app
April 17, 2020

I used this app just yesterday and it worked a well.
I tried some heat map apps for shopify but some are only working for money.

Sam's Hoverboard
Nepal
15 days using the app
October 4, 2019

I added this app yesterday and already love it. You can see exactly what people are checking out and see if you need to make any changes or additions.

thesignsource.net
United States
15 days using the app
Edited November 15, 2020

Thank you for this app. It works! I highly recommended this app especially to those who just started and cannot pay the subscription plan.

Norvo Fitness Equipment and Apparel
United States
15 days using the app
January 20, 2021

Simple but great tool! Effective and powerful. It's also very easy to learn and navigate through the app.

Gift Her Boutique
United States
15 days using the app
June 15, 2020

So far so good, just installed but it seems like an easy app to setup - looking forward to seeing the first replay to optimize cart checkout.

allthings-modern
United States
15 days using the app
October 25, 2019

It is really helpful. Although i can see my session video but not other people who visit my store. The video gets paused in the start itself.

The Hill Road
India
15 days using the app
February 10, 2020

A clean user interface, with detailed recordings like browser, OS, even precise location was an amazing feature surely better than other similar Shopify apps. Looking forward to seeing integrated chat support.

Buyerbabu Electronix
India
15 days using the app
May 20, 2020

This is actually a great app that I would highly recommend. I'm able to watch what my customers are doing on my site, for how long they stayed, and when they are from.

More Leads Real Estate
United States
15 days using the app