Reviews (2,719)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

June 16, 2019

Great so far, does everything it said it does. i recommend if you want to see where customers are leaving off and what to fix on your site.

Deer Skull Sports
United States
21 days using the app
January 15, 2020

MUITO BOM!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

KSWEBSHOP
Brazil
20 days using the app
September 19, 2019

Nice, It helped me with user activity records, a pity that it doesn't have heatmap, although the fact that it is free makes it 100% useful

imaphotic
United States
20 days using the app
Edited June 11, 2020

just installed and i found that this app is very helpfull excelent app i saw ever
thanks you so much
and loved that this app is free in future i definatly purchuse paid version.

eGgrabstore.com
India
20 days using the app
Edited April 24, 2020

This app I found on shopify app store was really good to let me know better of my customers visiting my store. Awesome app. I will definitely recommend to you guys out there.

1 Royal Living
Singapore
20 days using the app
November 26, 2019

So far so good, I like it! Very easy to get started and gives me the information that we were looking for.

Legend Luna
United States
20 days using the app
August 2, 2019

GREAT RECORDING TOOL! HELPS TO SEE EXACTLY WHAT CUSTOMERS ARE DOING ON MY SITE AND WHY THEY ARE/ARENT BUYING PRODUCTS!

Feli Collection
United States
20 days using the app
November 27, 2019

simple & nice. great for starters that dont want to pay a lot and still get basic insights like live tracking

Goodsmith GmbH
Germany
20 days using the app
November 25, 2019

I really like this app. It helps me see what my customers are looking for and what they want. I will be using it on my other Shopify stores that I have

expressdeal.com
United States
20 days using the app
November 26, 2019

High quality app to see exactly what my customers may have mossed and to try to get them to return and make them buyers.

miniimpressions
United States
20 days using the app