Reviews (2,738)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

August 26, 2019

Amazing! Great insights, easy dashboard, powerful tool! Thank you for keeping this app free! Better than the other apps!

Oh Capris
United States
10 days using the app
October 31, 2019

seems to work well for now. Just tried it myself by going on my website and using it quickly. Replay got instantly downloaded on the app.

LPPM
Switzerland
10 days using the app
May 25, 2020

good, i think it's best to see how upgrade your conversion and do more sales thanks for this good app

RSVSTUDIO
France
10 days using the app
September 15, 2020

Did a record test, and it got my location almost correct, but i could see all that was happening on the website.
Let´s see what i can learn about my future customers with this app. For now it works. Thank you.

NVCreationsPT
Portugal
10 days using the app
May 23, 2023

Mo was the person that helped verify my site and get 100 extra sessions free, he was friendly and very helpful, thank you for the friendly customer service.

PET VILLAIN
United States
10 days using the app
Edited January 20, 2020

Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help.
Otherwise not bad.

*** UPDATE
Jason reached out to me with some good help, and things are fine now.

For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at.
Pay attention to what they are doing - we learned a lot.

DH Collectibles
Canada
10 days using the app
CartKit replied January 16, 2020

Hi! according to our records you've had just over 5000 sessions. We've reached out to you for more info!

Edited March 7, 2022

قدم بعض التفاصيل حول ما استمتعت به أو لم تستمتع به بشأن استخدام هذا التطبيق. يمكن أن تساعد تعليقاتك التجار الآخرين في تحديد استخدام هذا التطبيق.

Home & More
Saudi Arabia
10 days using the app
Edited November 18, 2019

Seems to do it's job as expected
I approve this application and would recommend to download and install
Real good app

myColorPodz
Belgium
10 days using the app
January 18, 2020

It was easy to stall with no coding involved in just a click it was installed and working. Perfect for someone starting up or looking to save since its free

Fashionista Shop
Kenya
10 days using the app
November 24, 2019

Très intéressant de voir le comportement des éventuelles clients, cela aide pour voir où améliorer le site.

Cosmostic
France
10 days using the app