Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

September 28, 2019

Must have app!! Understand your customers easily and get feedback on each visit with session recording.

The Emporio Originals
Australia
About 19 hours using the app
Edited February 14, 2023

Peek! - Better Replay & Survey is a user research and feedback tool that helps businesses collect feedback and insights from their website visitors. It offers features like video recordings, heatmaps, and user surveys to help businesses optimize their website or application. The platform is easy to use and has a lot of great features, with a supportive and responsive staff to help users with any questions or issues. Peek! - Better Replay & Survey is an essential tool for businesses looking to understand how users interact with their website or application and improve overall performance.

aussiegiftty
Australia
About 19 hours using the app
CartKit replied February 17, 2023

Thank you for leaving such a detailed review and giving us 5 stars. We appreciate it. We are excited to have you with us :)
-Mo

October 7, 2019

Easy to use. Not many data but as it's free it's ok. Gives an idea about the customers' journey on your site. thanks for this !

Green Beauty Corner
Belgium
About 19 hours using the app
November 9, 2019

Better than analytics and other SEO methods.
I think this app deserve more than 5 star,
the best app ever seen in shopify user behavior

Online Shopping in pakistan from china - smart devices
Pakistan
About 18 hours using the app
December 15, 2020

Solid app. It works well and has very useful features like tags if the customer went to checkout or first-time buyer etc. And the UI is very neat and pleasant. Highly recommended. Thank you!

Comfy Package
United States
About 18 hours using the app
October 28, 2019

user friendly a very interesting tool to have to gage how your customers interact with your site i would recommend to use this application

1newageoutlet
United States
About 18 hours using the app
September 11, 2020

good app to see your visitor recording i will suggest everybody to use this amazing app .and yes this is one of the best free app th add in your list

Earlybuyer
India
About 17 hours using the app
December 19, 2019

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ComfyDown
United States
About 17 hours using the app
Edited July 13, 2019

Easy install. Looking forward to the information obtained, otherwise, it is a guessing game what visitors are actually clicking on. Thank You!

One Great Coffee
United States
About 17 hours using the app
July 1, 2023

tres bon outil pour perfectionner son shop, j'apprécie beaucoup.
j'avais vu l'outil sur tiktok donc je l'ai installe et je ne suis pas dessus.

volkano
France
About 16 hours using the app