Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

March 28, 2019

A good alternative to Hotjar. Although it only appears to be showing visitors from outside the UK??

Andy
akvalvesltd.com

AK Valves Ltd
United Kingdom
2 months using the app
April 21, 2020

Dont really understand everything ..

healthyshop4u
Ireland
2 months using the app
October 21, 2019

I used this app and it is ok. I used this app and it is ok. I used this app and it is ok. I used this app and it is ok.

American Uncle
Italy
4 days using the app
Edited October 14, 2019

I used this help to see customers behaviour on my site. It does this well, would be great if it tracked for a liitle longer

THREE OF SOMETHING
Australia
2 months using the app
January 14, 2020

It's really helpful in finding why your users are leaving your store. Using it for a quite some time now. Does the job pretty well.

Aye Cart
India
4 days using the app
Edited May 10, 2020

The app makes the job. But it don't record all the visit. You can see aproximately what happen on your website but it should have a better quality.

StayandFit™
Belgium
2 months using the app
March 14, 2023

Communication was very good and effective. Thank you very much and we look forward to continuing work

Vyvid Protein
United States
4 days using the app
Edited April 19, 2020

Don’t ever worry about missing an app version. All CartKit’s updates are automatic, so you always have access to the newest version.,,..

Lazotem
Spain
2 months using the app
March 9, 2021

I like this. I can now see what my customers see and can tell where problem areas are. Extremely helpful.

Ditty Laser Designs
United States
2 months using the app
Edited September 21, 2019

Provide some detail about what you did or did not enjoy about using this app. Your comments can help other merchants decide whether to use this app.

Customnecklace68
Hong Kong SAR
4 days using the app