Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

January 22, 2023

Works like a charm! Anyone running an online business needs this app to better understand where your customers drop off. 10/10

RELIGYM®
Canada
8 days using the app
November 30, 2019

awesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesomeawesome

Jelly Wax
Israel
8 days using the app
September 14, 2019

So far it has been a success! Just installed this app though shopify recommendation list and it was very easy to install.

Alternative Zenware
Canada
8 days using the app
November 11, 2019

Really clever to allow me to see how users navigate my online store and consider what changes might need to be made ahead of BFCM.

Bleuet
United States
8 days using the app
December 31, 2020

je test pour le moment pour voir comment cela fonctionne, et voir aussi les résultats que donnera cet app

Easyshop-pro
France
8 days using the app
May 14, 2020

Super easy and fast setup! Great looking UI too. If this app is free in order to attract businesses to their other apps, it worked! Very impressed : )

acnecleanse
United States
8 days using the app
May 11, 2019

It really helps in every possible way to find what can be a problem on your store. Highly recommended

TruePick
Serbia
8 days using the app
April 4, 2019

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Chipper By Ivana
Colombia
8 days using the app
Edited April 1, 2019

awesome so far, this is beneficial! now what is not is the fact they make me type 100 characters becll

Fast Money Ecom
United States
8 days using the app
January 12, 2020

A very useful/easy to use app. Would be good to see higher limits in the future. Removes some of the unknowns

CruiseTech
United Kingdom
8 days using the app