Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

January 6, 2021

i used this app.İnterface very cool and easy to use.It gives you many information about visits.With it you can track and improve your store.

Decororama
United States
4 days using the app
September 11, 2019

Highly Recommended!!! Its amazing that this app is free... I really do hope they keep it this way!!

The Omnia Design Company
India
4 days using the app
August 13, 2019

This app does exactly what it says, and doesn't cost a penny. It's interesting to see what my customers are doing.

Kristal Serna
United States
4 days using the app
Edited May 2, 2020

Great app, It's free and it works without any problem. I recommend this app if you want, free an reliable.

FITNOLOGI
United States
4 days using the app
January 7, 2020

Great and amazing app to use..I love it. You should try it out.. you will definitely love it..Easy to use

UN-VEIL
Nigeria
4 days using the app
Edited July 27, 2019

Great app. Not only do you get to understand customer behavior, you also have the ability to analyze customer patterns which might be hindering your website. I was then able to adjust my website to what customer actions were telling me.

My Meat Online - Penrith
Australia
4 days using the app
Edited April 21, 2020

I use this app to know how customers behave on my website. The first test is ok I can see the recording of the visitor's session, so it's very good to improve what's doing wrong on my website.

Poker-access
France
2 months using the app
February 16, 2021

Great app butt after the update Better Replay is randomly recording visitors. in other words, the app has become useless for the free users.

boon. specialty coffee
Netherlands
2 months using the app
January 22, 2021

beautiful Meglio di lucky orange beautyfulllllllllllllllllllllllllllllllllllllllllllllllllllllllllll

makeup art
Italy
4 days using the app
Edited August 4, 2020

Thought it was good, until I found out all the information is wrong... Cant even find the place to seek help about this issue

AGVM
United Arab Emirates
4 months using the app
CartKit replied August 4, 2020

Hi! We reached out via email - please contact us back to know more about your experience with Better Replay.