Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 13, 2019

Best app for session recording...

Bear Kart
India
5 days using the app
September 15, 2019

Great App but doesnt give data for past 6 or 12 months. Also doesnt give data on the best collection

LEGITKICKS
Canada
3 months using the app
Edited July 25, 2020

Great expereince, service has been superb, always available to assist with any queries, would highly recommed

Scoot City Ltd
United Kingdom
4 days using the app
Edited January 6, 2020

The limited sessions and the price need to be better thus it is lack to some important features which online store need to improve .

SisBrothers
Saudi Arabia
3 months using the app
February 23, 2023

Very useful site. It helps me a lot to see what's happening on the other side of the monitor.I am satisfied

Kitchen Store
Bulgaria
4 days using the app
June 24, 2020

This is great, I was so close to downloading your competitor app lucky orange but this does the same thing and is FREE. Great thank please continue to bring these free tools as me personally would prefer this especially as a start up. Thanks

The Sofa Lovers Limited
United Kingdom
4 days using the app
July 9, 2020

NO FREE FOOD IN FREETOWN GUYS! The app works unbelievably great, the only reason i am giving it a 4 star is that the recording time limit is very short. Soon as your store starts getting a lot of traffic, within 2 days your recording limit will finish and you have to wait for until 1st day of a new month to get another 2-3 days of new recording time. I've emailed the company to sell us a premium subscription plan like everyone else and they say it's free but come on! it's not truly free if i have to wait 28 days to get just 3 days of recording. How about the other 27th days?

Poshglad.com
United States
2 months using the app
March 10, 2020

This app its very good. now i can see what the customer looks on my website. Veryyyyyyy goooooooooddddd apppp

FlyingSpinner 2020
Slovenia
4 days using the app
Edited October 11, 2019

This is a great app as it helps me study customers behavior, I wish it could provide more options like saving the video with a compressed format like MP4 or deleting it. I strongly suggest this app though.

My Beloved Pet
Israel
2 months using the app
July 5, 2020

So far I love this app! It really helps me see what customers like and don't like about their shopping experience! I gave it 4 stars because it sometimes gets glitchy.

Emma's Inklings
United States
2 months using the app