Reviews (2,738)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.
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I used this app to get an insight into customer behaviour & improve my funnel towards checkout, helped out massively
This app is pretty cool so far. I am excited to see my store through the customer's eye to enhance my business decisions.
Wowzers.... installed this in less than 30 seconds, enabled it - you could move that toggle down so it is more obvious but was super quick. already spotted my mistake on buyaflag.co.uk website and will be changing tomorrow.
This app should come already installed on shopify.
After 3 mins installation would def recommend!!!
oh and if you want a flag - come visit buyaflag.co.uk :)
Amazing! Great insights, easy dashboard, powerful tool! Thank you for keeping this app free! Better than the other apps!
I used this app for my store and selected the free package. This is not free at all, I removed it from my store and was still charged. I have emailed and still haven't had a response. Please do not use this, they are not trust worthy or reliable. I am still waiting on my refund.
We've refunded the customer and replied to the email sent. The customer support team was offline during the weekend. We kindly remind all clients that there is a 7 day free trial period. If you don't switch to the free plan before the 7 day trial ends, you will be charged for the growth plan.
seems to work well for now. Just tried it myself by going on my website and using it quickly. Replay got instantly downloaded on the app.
good, i think it's best to see how upgrade your conversion and do more sales thanks for this good app
Did a record test, and it got my location almost correct, but i could see all that was happening on the website.
Let´s see what i can learn about my future customers with this app. For now it works. Thank you.
Mo was the person that helped verify my site and get 100 extra sessions free, he was friendly and very helpful, thank you for the friendly customer service.
Cut me off at 1329 sessions, not 5000. Not sure why, but if thats the case it's not much help.
Otherwise not bad.
*** UPDATE
Jason reached out to me with some good help, and things are fine now.
For those who say it doesn't help, I disagree. It showed exactly what my customers are looking at , but more importantly what they are not looking at.
Pay attention to what they are doing - we learned a lot.
Hi! according to our records you've had just over 5000 sessions. We've reached out to you for more info!