Reviews (2,640)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

October 11, 2019

Nice At least till Now!!
I recommend probably because for New stores it is necessary to know customerbehavior

CLOBBER
India
2 months using the app
Edited October 3, 2019

The best app to understand your customer actions. It's very easy to use and has simple and intuative navigation. Just like a good player.

Vogue4You
Ukraine
4 days using the app
August 27, 2020

good product good product good product good product good product good product good product good product good product

Childoo
Canada
3 months using the app
Edited June 15, 2020

this is very nice app. i truly like this. it did helps to spy the customers and give chance to improve your listing

Gyamax
Australia
2 months using the app
March 28, 2019

Aplicativo muito simples de instalar e utilizar. Gostei muito, agora estou aprendendo a entender o que se passa pela cabeça do usuário, rsrsrs

e-compre
Brazil
4 days using the app
Edited October 14, 2019

very straight forward to use and a very good insight into how exactly my customers are behaving on my website.

KikiOutlet
United Kingdom
2 months using the app
May 8, 2020

I used this app to monitor long visits to study. It's a straightforward and easy to use app. It's also free

OBNW
Sweden
4 days using the app
August 13, 2019

all good so far really simple app to use gonna try it for a few weeks hopefully will help me to learn how to convert more website traffic

PlushPrams.com
United Kingdom
3 days using the app
Edited April 23, 2020

fantastic i use just to try and now i'm gonna use with my new shop and see how does actually do! thanks

The Perfect Selfie
Italy
About 2 months using the app
February 27, 2023

Excellent customer service, App is user friendly so far, even the free plan by itself is very useful.

The Proper Ice Cream Company
United Kingdom
3 days using the app
CartKit replied February 27, 2023

Thank you for taking some time and leaving us such a wonderful review and giving us 5 stars. We are excited to have you with us :)
-Mo