Reviews (2,766)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its session replay and customer engagement insights, which help optimize user experience and boost conversions. They value the free trial for testing these features and praise the app's reliability and easy integration. Customer support is frequently commended for its quick and helpful responses, making this app a popular choice for business optimization and customer service excellence.
Refine
-
By rating
Very Nice app to see what your customers are looking at to help you figure out conversions and such.
Mo provided me with top-notch customer service this evening!!! I highly recommend Mo for your customer service needs! Thank you so much!!! I couldn't be happier!!! :)
Sorry, but I think should be there more explanation about the action we could possibly take based on customer behaviour. It's recording my own visits and my admin's visit and it makes the list enormous ( it should not happen as we are all day working on the website in and out) I do not believe its recording properly as I have sales from customers from abroad and did not appear there at all. It could be great but still, there are room for lots of improvement. Did not do anything to my business.I wish I could be leaving a great review but...
We appreciate your feedback! The function to exclude the sessions is something we are definitely looking forward to implementing. We'll reach out via email to get more details :)
this app is pretty awesome, it is so fabulous. i love all the way and it is the best app i ever use.
Vraiment bien, pour une fois qu'il y a une application qui est gratuite, je commence a l'utiliser on va voir ce que ca donne
awesome customer service and great app, i will start using it a lot more often since i have full confidence that this app may give me tons and tons of extra conversions!
This is great ! Though It can't scan the check-out page / payment page. And ,the app has only 1 page for all visit videos.
Great app !!! Love it, easy to use, easy to navigate. We get to see what shoppers are doing. Get to use the replay live and figure out what we can improve etc
Straightforward recordings and easy to use.
Works well and helps broke beginners like me a lot.
thanks.
So far it's all good, and free which is great, my website is still new, so I will wait until I get customers to see how it works.