Reviews (2,731)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

September 6, 2019

works as described. just started using. will monitor for future performance. currently free so cant complain.

Baked Cravings
United States
3 months using the app
January 23, 2020

great app , it gives me a real insight about my clients , great app. i would want the developers to increase the feature as i can see they are very smart and i cannot suggest as its better for professional to do their job. all in all i am happy

linkdom
Iceland
5 days using the app
September 17, 2020

The video doesn't record details of when a user clicks on a dropdown. The video only captures the final selection. But video quality and controls are great.

Jack's Cookery
United States
3 months using the app
March 4, 2020

I use this app for all my stores, it is perfect for recording user sessions. I learn a lot from the replays.

AllureVous
Hungary
5 days using the app
July 31, 2019

Helpful to see how users interact with the website. Really appreciate that it's free, and if you're a small business you can see most of your users actions.

Boutika
United Kingdom
3 months using the app
July 10, 2022

Great app, exactly what I was looking for. Helps me to analyze the product details page and where the customer has troubles

eshop-hub
Bulgaria
5 days using the app
April 4, 2019

Thank you so much. This is a blessing to be for free. I watched one session and immediately noticed things I could make look better.

Creole Couture Boutique
United States
5 days using the app
October 15, 2019

i just installed this app i done few trials looks like all work like they are saying, my only concern and im wondering if they are recording wile the customer are putting personal details like bank card.

Dr. el shop
Norway
5 days using the app
October 30, 2019

Works great, can track what my users are doing with ease, I recommend anyone having trouble with sales to install app

GizTech
Australia
5 days using the app
January 15, 2020

This app has been helping to to see what is interesting for my customers who don’t always add to cart.

Second Half Pottery
United States
5 days using the app