Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
Refine
-
By rating
Does the job, very good free app which shows you what the customer is looking at on the website without giving away personal data!
It's great, it shows you exactly how people shop your store. You can get a better understanding about what works on your website or not. It's easy to use Replay Live. You just click away and it starts. It really isn't that complicating.
This is really a great app. It helps provide details and puts a visual to your store insights. This is the best app so far that I've used.
I love this app! Use it to see what customers are looking at on my site, what's in the cart-since I don't have that feature on the shopify basic plan. Also, I was able to see a customer send me a message-that I never received! Found it in my JUNK MAIL folder! THAT turned into a BIG SALE! Kudos to Better Replay/Replay Live for offering such an amazing app for FREE for the little guys! :)
Really good app. was able to see my customers and their behavior on the store live! Extremely happy about adding this and recommend it to everybody who has a shopify store.
Love this app.. This ap provides the same quality service as other paying apps..gggggggggggggggggggggggggggg
i cant wait to see what this app can do on full potential .it was a little confusing at first but i got it afterwards.
Amazing app, easy to use and very valuable to analyze your customer behavior on your landing pages !!
i used the to see the customers expérience and it's handsome ! thank you very much , i recommend it !
I used this app to help me identify why I have consistent traffic to my site and a small number of people adding items to their cart, but I'm not converting any of these visitors into customers.