Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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I like it so far, see the benefits of viewing and can help customer retention, i was referred by a fellow boutique owner she expressed her happiness so I decided to join
Amazing, unique and inciteful app plus it's free there is no reason why you should not be installing this!
Excellent app! I am enjoying the recordings. Gives me a lot of information about my customer's browsing experience.
5 Stars for good and prompt customer support. Their customer support was very helpful and professional.
Just installed, looks good to record. It is good to give me some idea about how customer like my web, thanks.
Does the work and it's really easy to use as well configure. The best part of this app, it comes for free without any conditions...
THIS!!! This is one app you need!!!
You can monitor each visit to your site, see where people go, and when they drop off. This is a must have app if you want to keep site visitors!
It's very easy to setup and it works like a charm. I definitely recommend the app, I think it offers the best value out there.
customer service resolved the issue I had, good service.
Thanks Waqas for helping me with the concern I had and for the immediate resolution
Hi! We apologize for the delay on this and will be reaching out to you shortly. Thank you
Update: We've reached out to the customer in order to remedy the situation
It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.