Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

June 15, 2021

5 Stars for good and prompt customer support. Their customer support was very helpful and professional.

LieutenantSkin
Australia
Over 2 years using the app
June 5, 2020

Just installed, looks good to record. It is good to give me some idea about how customer like my web, thanks.

SCORESZONE
New Zealand
Over 2 years using the app
Edited December 4, 2019

Does the work and it's really easy to use as well configure. The best part of this app, it comes for free without any conditions...

ZIVA CLOTHING
India
Over 2 years using the app
Edited July 30, 2020

THIS!!! This is one app you need!!!
You can monitor each visit to your site, see where people go, and when they drop off. This is a must have app if you want to keep site visitors!

COXISTENCE SOAPS
United States
Over 2 years using the app
Edited June 19, 2020

It's very easy to setup and it works like a charm. I definitely recommend the app, I think it offers the best value out there.

Uniq Musing
Denmark
Over 2 years using the app
Edited January 18, 2023

customer service resolved the issue I had, good service.

Thanks Waqas for helping me with the concern I had and for the immediate resolution

Zaran Saffron
United States
Over 2 years using the app
CartKit replied January 9, 2023

Hi! We apologize for the delay on this and will be reaching out to you shortly. Thank you

Update: We've reached out to the customer in order to remedy the situation

November 17, 2023

Perfect solution.

PROCAMPTEK
Canada
Over 2 years using the app
Edited August 16, 2021

It really helped understand how the customers navigate the site and where they might get stuck. Quite valuable. Def. recommended.

Walt's Comic Shop
Germany
Over 2 years using the app
Edited May 22, 2020

Amazing! so excited to improve my website through this. It is so helpful to SME business owners like myself. I love it!

Azza Fine Jewellery
Bahrain
Over 2 years using the app
April 24, 2020

I like this app. Its very useful to record your customers and to get a good idea if your conversion rate is low.

ZMagicDeal
France
Over 2 years using the app