Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

Edited June 27, 2020

genial! no sabia sobre esta función , creo que es muy util para saber que mejorar en nuestro sitio web!!

Jormands
Colombia
Almost 2 years using the app
CartKit replied June 28, 2020

¡Gracias! Nos alegra saber que nuestra app ha sido de ayuda para tu negocio :)

April 14, 2020

working some times :) and sometimes don't working i don't knew what the issue
working some times :) and sometimes don't working i don't knew what the issue

TlbatkShop | طلباتك شوب ® Official Site
Egypt
Almost 2 years using the app
CartKit replied April 14, 2020

Hi! Can you share more details about the issue you experienced?

October 22, 2019

Great App. It hepls me to see what's going on my store after recieving trafic from Facebook ads. Thank you very much!

Medical product from Germany
Germany
Almost 2 years using the app
December 17, 2019

This app is great for viewing customer's behaviour and figuring out, what you can improve to close more visits.

MemoryCanvas
Slovenia
Almost 2 years using the app
September 2, 2020

Really works as intended it! Nice interface and useful data fetch. Heatmap captures exactly screens used. Keep up with good work!

Bambooda
Romania
Almost 2 years using the app
September 4, 2019

really cool that this is free, thank you!! it does what i need it to do without charging me to see the information..

PetsSpring
United Kingdom
Almost 2 years using the app
Edited June 25, 2020

Excellent insights, very useful to see the good / weak points about our navigation - great work by the team :) Thank you.

Lelindo
France
Almost 2 years using the app
June 7, 2023

Great customer service from the team each time I have a question. Interested to view the results in the coming weeks

Mumma's Melts
Australia
Almost 2 years using the app
January 10, 2021

This app is super easy to maneuver and for the most part seems very accurate. Will be helpful for optimizing website and turning increasing conversion rate.

Look Better Naked Co
United States
Almost 2 years using the app
February 26, 2024

great app

The Revive
Canada
3 months using the app