Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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I use it every day to see how can I improve and what's working and what's not for my customers. Is very easy to use and for now I'm on the free version, planning to upgrade soon!
Great customer service, very helpful if you have any technical issues. I good app to see how customers are interacting with your site.
This screen recording app has really helped me, really great insights
Just waiting for heat map feature.
so far so good! gives good insight on whats going on in your online store! i would take advantage of this app while its free! download now
Amazing, shows which product was popular or what visitors looking for, how long stayed on your pages, where they visited from, is very informative app for your ecommerce site.
It works, but lacking documentation on how to use the advanced features. Not worth the $30 in my opinion. I'd say between this one and lucky orange, which are the only two I've used, lucky orange is a bit better.
Hi! We thank you and we do appreciate your feedback! We sincerely apologize for any inconvenience this has caused you.
We've sent an email and we're looking forward to hearing from you.
CartKit Team
working great! recording sessions live! and free. Thank you for the effort and hope you keep improving this app and making it even better
This app is extremely helpful in helping me understand how visitors to my site behave. It's well designed and user friendly too.
A must have tool & a gold Customer Service. It helped me picked up the wrongs in my web navigation, analyse the preferred payment options and automatic currencies, view product interactions, pop up closure and more very useful to improve the customer experience. On top of that, the Customer Service is fantastic, supportive and helpful. Thank you guys!
Love this app. It's helping me a lot understand my customers. And it's free! Please make it free forever <3