Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 5, 2019

Great app to help to see what the customers are viewing. It allows us to better arrange the site for maximum exposure.

3 Gen Pen Company
United States
Over 2 years using the app
Edited August 17, 2019

Works great so far! I was able to see exactly what the customer was doing. I've been looking for an app like this for awhile.

Bella & Blush Boutique
United States
Over 2 years using the app
March 2, 2023

Never any issues with this app. Does exactly as it says on the box with great support from waqas and his team would definitely recommend to every business owner.

Voltsco.
United Kingdom
Over 2 years using the app
July 21, 2020

A very well made APP serving the purpose it is supposed to - TO MAKE YOU LOOK AT WHAT YOUR WEBSITE VISITORS ARE DOING, by invisibly standing behind their back.

This is in Reality like looking at what your prospective buyer is doing on your website.

I GIVE IT 100+ STARS, ALL THE WAY !!

******* AWESOME MAGICAL ACCURATE *******

Saira's Boutique
United States
Over 2 years using the app
October 21, 2020

It took a bit longer to load than I would have liked, but the feedback is extremely valuable! Love it thus far!

The Village Nosh
United States
Over 2 years using the app
March 21, 2019

Great App for looking into where customers are spending their time on your site and see where they are dropping off.

Jordans Flooring
Canada
Over 2 years using the app
CartKit replied March 21, 2019

Thank you for the review, we really appreciate it!

November 27, 2019

I like that this app allows me to see the journey of the customer through my online store! I am working to better improve characteristics of my website in order to get more conversions! I will tell all of my other business owners who use shopify about this app as well.

My Fair Lady Shoppe
United States
Over 2 years using the app
Edited July 19, 2021

This is the best app to view what how customer reacted in your store. It gives so much Insight into what is missing and what should be improved. Totally love the app.

Token of Love
India
Over 2 years using the app
July 27, 2020

Loving the app so far and only just started! Have tried others, and to have an app support small businesses, is fantastic. Thank you!

Lullaby Sleep
Australia
Over 2 years using the app
February 7, 2020

Absolutely love this app. Nothing is more useful than being able to optimize a website from seeing someone's exact movements and decisions on your website.

Monka Grip
Canada
Over 2 years using the app