Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited April 27, 2020

Bagus sekali ini aplikasi.. sangat rekomendasi.. gratis juga, tapi sangat membantu untuk melihat dimana titik2 error, misal ada beberapa navigasi yg membingungkan pembeli

Ryusei
Indonesia
Over 2 years using the app
February 23, 2023

The app works great in helping me track where my customer's interests are on our site. The customer service is phenomenal. I recommend using Peek!

Grow Goddess Co.
United States
Over 2 years using the app
CartKit replied February 23, 2023

Thank you so much for leaving such an awesome review and giving us 5 stars. We really appreciate it! :)
-Mo

February 13, 2020

This app gave me a new "set of eyes" on what our customers see when they visit the store. I really like how you can watch how they interact with and search your store. I wish you could view the sessions by clicking on a map; that would be a neat addition. Can't believe this app is free!

Trippy Kitchen Store
United States
About 2 years using the app
Edited October 21, 2019

This is quite a nice little app. It shows you visually the customer journey through to purchase, great for analysing issues with your sale funnel.

Good Girl xox
Australia
About 2 years using the app
Edited June 6, 2020

This is a great app to see what clients are doing on your site. Easy to use. Seems reliable. I would recommend this app.

BTJ Living LLC
United States
About 2 years using the app
September 22, 2019

bastante buena, te da toda la actividad que realizan tus clientes en la tienda para que despues tu valores si quieres sustituir productos. la recomiendo.

MdShop19
Spain
About 2 years using the app
Edited August 13, 2019

great app! and for free! wow - there is lucky orange and other apps similar or perhaps better, but they are not free. For beginners, this is a great app to analyze your customer behavior and find out what you are doing wrong. Must have! Cant believe this app is free. Love it! tHanks team.

CatCurio Pet Store - World's Best Cat Supplies Store
India
About 2 years using the app
June 30, 2019

Just installed, and it seems to work really well. Being able to see what customers are seeing is a great help in providing a better service!

Ragged Peak
United Kingdom
About 2 years using the app
Edited August 26, 2020

Super easy to set up and provides really useful information to optimize content & customer journey!

Hello Puddin Chia Company
United States
About 2 years using the app
July 29, 2019

Je viens de l'installer, ça à l'air de bien fonctionner, j'espère juste quelle restera gratuite, sinon c'est super simple et très pratique.
Merci pour cette application !

Jouix
France
About 2 years using the app