Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

September 23, 2019

This app is very helpful and I use it everyday. Amazing that its free and such a good piece of software!

Love Ted
United Kingdom
About 2 years using the app
March 10, 2023

I use it every day to see how can I improve and what's working and what's not for my customers. Is very easy to use and for now I'm on the free version, planning to upgrade soon!

saltyoceancrew
United States
About 2 years using the app
March 29, 2023

Great customer service, very helpful if you have any technical issues. I good app to see how customers are interacting with your site.

Humble Queens
United States
About 2 years using the app
January 3, 2021

This screen recording app has really helped me, really great insights
Just waiting for heat map feature.

Klicify
India
About 2 years using the app
January 3, 2020

so far so good! gives good insight on whats going on in your online store! i would take advantage of this app while its free! download now

Streetlocker205
United States
About 2 years using the app
Edited June 10, 2021

Amazing, shows which product was popular or what visitors looking for, how long stayed on your pages, where they visited from, is very informative app for your ecommerce site.

ARDEN SHOPPING
United States
About 2 years using the app
Edited January 18, 2020

working great! recording sessions live! and free. Thank you for the effort and hope you keep improving this app and making it even better

Colorpoppy
Canada
About 2 years using the app
May 4, 2020

This app is extremely helpful in helping me understand how visitors to my site behave. It's well designed and user friendly too.

Gordon Llewellyn Design
Canada
Almost 2 years using the app
August 12, 2021

A must have tool & a gold Customer Service. It helped me picked up the wrongs in my web navigation, analyse the preferred payment options and automatic currencies, view product interactions, pop up closure and more very useful to improve the customer experience. On top of that, the Customer Service is fantastic, supportive and helpful. Thank you guys!

Nail Art Bay
Australia
Almost 2 years using the app
September 21, 2019

Love this app. It's helping me a lot understand my customers. And it's free! Please make it free forever <3

Jeweled Message
Canada
Almost 2 years using the app