Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 1, 2021

Only just started using this app but I'm sure its going to be exactly what I was looking for. Great to see what customers are doing and why they maybe abandon checkouts.

Europa Truck Parts
United Kingdom
About 16 hours using the app
September 9, 2023

Très bonne app et très bon service clients

NIVYRA
Guadeloupe
About 1 hour using the app
Edited August 5, 2019

Absolutely excellent way to see what your customers are doing and also a great way to see if the traffic you purchased is actually real humans which so far I'm thinking not! Thanks for the free app!!

Origami Nerd Depot
United States
40 minutes using the app
July 7, 2020

ASKING FOR A REVIEW WITHOUT TESTING IT YET. DISAPPOINTED. REMOVE THIS REVIEW COMMAND AND LET PEOPLE TEST IT THEN REVIEW

Juliatrends Incorporated
United States
About 18 hours using the app
Edited September 14, 2019

Love this app. Im able to fulfill my picky customers needs and improve my store. Also its completely free

Home&Joy
United States
39 minutes using the app
July 5, 2020

didnt work, I cant watch records, so
Minimum 100 characters
Minimum 100 characters
Minimum 100 characters

a2zcoins
Bulgaria
About 17 hours using the app
February 10, 2021

Hundreds of site visits. No recordings. Will not be paying for something that simply does not work. Thanks tho.

Fastmodz
United States
About 17 hours using the app
CartKit replied February 10, 2021

Update: We were failing to show the most recent activity in the dashboard but the recordings were being saved correctly. This issue was resolved on Feb 10 and we are waiting to hear back from the store owner.

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Hi! We sent an email this morning. Recordings are being saved correctly for your store - please reply back! :)

June 28, 2020

woaw this app is lit ! I love the way they push it to the limit good UX and all thanks a lot for all the team

DisquePrestige
France
35 minutes using the app
Edited October 28, 2019

Does what we need it to do! I have to figure out how to filter for different pages, but for now, I like having the data.

rvlifestyle
United States
34 minutes using the app
October 22, 2019

great replay of customer visits. really does what is expected. and is free, what else could you ask for

Reluxeliving
Canada
33 minutes using the app