Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited March 31, 2019

It quit working all together for no reason. Before I liked the app, it didn't follow only 1 out of 30 visitors, which I found weird. But, I did find one of my issues with following that 1 person.

mobile-boutique.com
United States
2 days using the app
July 5, 2019

Nice app to see website visitor's behavior as a recorded session, would like to see more insights in future versions.

Shopzolic
United States
About 24 hours using the app
Edited May 11, 2020

super bien la pagina, es amigable y facil de usar. se destaca sobre las demas por el hecho de ser gratis.

outletoptico
Colombia
About 1 hour using the app
Edited July 4, 2020

Loooooooooooooooooooooooooooooooooloooooooooooooooooooooooooooooooooooooooooooooooooooooove it. Simple to use.

Black Head Remover
United States
About 21 hours using the app
June 9, 2020

I started using this,so far it looks cool!But when viewing the recording it is a bit slow and not displaying images at first but loads them after few seconds

Surpricez
United States
About 1 hour using the app
Edited December 20, 2020

I just started using app today, but i really got some pretty good insights about customer behaviour. I got to know where buttons ain't working or hyperlinks are broken. Thanks.

MiniArkiTech
India
About 1 hour using the app
February 24, 2020

just fuck your data , no work , fuck uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu uuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuuu

Parfummall
Morocco
1 day using the app
CartKit replied February 27, 2020

Hello! It's possible there was some downtime when you had installed the app. We've been trying to reach you for a few days now, if you can kindly get back to us we'd really appreciate it!

May 10, 2021

This app is very helpful. I used it to understand if my website was easy to navigate. I would highly recommend.

RGV Outdoor Apparel
United States
About 20 hours using the app
July 2, 2020

not record anything on my website I dont know why this is not recording on my website plz help me out

Brooun
India
About 1 hour using the app
CartKit replied July 3, 2020

Hi! Please reach out at replay@cartkit.com - we'll take a look at your account.

Edited July 15, 2019

Works as advertised. It is super easy to use and there is absolutely no learning curve. Better than many of the paid ones out there..

Justin Ryan books
United States
About 1 hour using the app