Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

November 21, 2020

OMG, I wish I had installed this app a lot earlier! It is so amazing to be able to see what people are doing on your website, and what UI confuses them. We just sent out a promotion with direct link to the landing page. And we saw someone going back and forth between the landing page and something else looking confused. So we added the line in red "Just start shopping and add items to cart to see the discount when you check out." to make it more clear. Visit https://olavie.com/collections/black-friday and see for yourself. Wasn't it a bit confusing without the text in red?

Olavie
United States
About 2 hours using the app
Edited December 9, 2020

Funciona exatamente como você gostaria e você pode ter literalmente milhares de visitantes a cada mes

Marte Shop
Brazil
About 2 hours using the app
October 11, 2019

Works Great! Most apps like this cost a lot of money but its nice to know that apps like this give a free alternative.

NexusPods
United States
About 2 hours using the app
August 31, 2019

if there is a log of what customer did that would be better than watching through hundreds of videos

Rock Rooster Footwear Inc
United States
2 days using the app
November 29, 2019

good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff good stuff

DEEMAMA.COM
Thailand
About 2 hours using the app
Edited July 2, 2020

Good app! Definitely recommend this app if you need to understand how people interact with your website. Some of the reloading is slow which can be improved for better interaction.

KickersPlanet
United States
About 2 hours using the app
Edited October 14, 2019

Easy to use and provides great insight! A must-have for any Shopify store to track efficiency and perfect their store functionality.

AIM Supplements
United States
About 2 hours using the app
October 17, 2019

Quite a good app, like the layout. I have had some issues with recordings not showing up. I.E - I have had nearly 15 customers in the last hour on my store but only one recording is showing. Hopefully, this doesn't become an issue, otherwise worth the try

Style Sanctuary
Canada
1 day using the app
October 7, 2019

Great app but stopped working after a few weeks, emailed developers and waiting for a response...

ClarePods™️
Spain
2 days using the app
December 15, 2019

Why are you fooling Why are you visiting our time? please make useful app .

now we are uninstall this .

TOUCH LCD HOUSE
India
2 days using the app