Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 19, 2020

this is a fcukin!!!!!!!! great app.....my god it's 2020 man...we need this kind of features to understand our customers better ....thanks a lot ...and thanks once again for making this app FREE!!! I love you

Billie Beanies®
United States
About 3 hours using the app
July 30, 2019

Nice very nice!!!! Better way to gauge customers in my opinion for the area of business I am in. Very satisfied

Feel Good Distribution, LLC.
United States
About 3 hours using the app
Edited June 24, 2020

this app is great love it fixed my problem no guessing had a prblem with my site wonder why ppl was dropping off used this app and found out they were dropping of at check out tested a couple of trust badge and boom fixed love this app and well recomened 6/24/2020

blucartz
United States
About 3 hours using the app
October 22, 2019

i

Paketsafe - Der innovative Paketkasten
Germany
About 3 hours using the app
July 8, 2020

love it!!! there are problems sometime due to like lag of pictures. And the videos kind of got cut alot

Kasenetic
United States
3 days using the app
June 21, 2020

Mostly records my own visits and when it does capture someone else its very choppy footage with tags like "added to cart" when there wasn't.

Elizeal
Canada
3 days using the app
CartKit replied June 21, 2020

Thanks for your review. We're taking a look at the add to cart issue. If you can re-install the app we'd better be able to assist you (you can keep session recording disabled if you wish - just hit the toggle on the top right side of the screen).

October 15, 2019

Only displays the last 7 sessions... What should I do if I want to see the rest of the visitor sessions?

El Raval 08001
Spain
2 days using the app
September 25, 2019

cooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooooool

مكشاتي
Saudi Arabia
About 2 hours using the app
April 2, 2019

This app is very useful and it allows me to keep track of how my customers are taking on my website

Luxe Nation
United States
About 2 hours using the app
July 7, 2020

Very simple to use and efficient. I have a better understanding of how the customers is behaving on my website.

MONDO Collection
Mauritius
1 day using the app