Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

November 12, 2019

I really liked the app. It records customers session on your store which is very helpful in deciding what product appeals to the customer.

It sometimes does not record some frame. Overall it is great.

That Online Company
Brazil
Over 2 years using the app
June 29, 2021

Great app for a new store! Very impressed with the dashboard and the tips that gets given. It has helped

Orgânico Oils & Products
United Kingdom
Over 2 years using the app
Edited August 4, 2020

Just started using the app and it was really helpful and setup was in seconds and I'm off to playing recordings...thanks for building this app

SwayCentre
United States
About 2 years using the app
April 14, 2020

working some times :) and sometimes don't working i don't knew what the issue
working some times :) and sometimes don't working i don't knew what the issue

TlbatkShop | طلباتك شوب ® Official Site
Egypt
Almost 2 years using the app
CartKit replied April 14, 2020

Hi! Can you share more details about the issue you experienced?

March 28, 2019

I've only used it once but so far it is so cool! It's great to see what people pause at to make better ad campaigns.

MISH Fashion and Swim
Canada
Almost 2 years using the app
September 14, 2020

It's easy to use. Great for recording sessions. Really helped me to optimize my online shop.
I recommend it 100 %

SastiHair
Thailand
Almost 2 years using the app
Edited March 2, 2020

I'll test this app hopefully it will do what I'm expecting out of it, and i don't think free apps can give you a lot of benefits hihoi

Home sweet home dubai
United Arab Emirates
Almost 2 years using the app
Edited March 14, 2021

It’s good 4 stars. The app can’t see all that enter the website, but did grasp a better idea what the customer wants.

Ball Raw Performance
United States
Almost 2 years using the app
February 6, 2020

Great App! it helps you see exactly what the customer experiences during their visit to your website.

Cats People Store
Morocco
Over 1 year using the app
Edited April 25, 2020

Works very well! Really useful! Great info to have! Can help figure out sales funnels or what is getting peoples attention.

Wicked A Design
United States
Over 1 year using the app