Reviews (2,711)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

July 6, 2019

Just downloaded this app, and had some amazing insights within the first 20 mins. Gave me info on where customers are clicking on the page and what areas of the website seemed to attract most attention. Thanks for this awesome app!

itsmypartykids
United States
Over 1 year using the app
March 4, 2024

been trying out lots of recorders, peek offered me a bunch of extra free trial recording sessions to fully test app, super good support staff!

Vellisica
Canada
About 1 month using the app
June 2, 2021

This app is the best in what it does. It gives you the idea of customer behavior on your website. Two thumbs up!

Furry Feline Creatives
United States
Over 1 year using the app
October 30, 2019

Wow. Amazing! It's really useful (and interesting) to be able to see exactly what customers have been clicking on; what path they took through the store...and what it all looks like *to them*. In fact, it helped me identify a (crucial) problem with an app I would otherwise have been unaware of.
It's "Magical"! Thx

Simply The Best Toys and Gifts
United Kingdom
Over 1 year using the app
Edited October 2, 2019

First time shopify user and this App really helped improve features of my store that I never would have thought of.

Astral Brand Pre-Order
United States
Over 1 year using the app
Edited September 30, 2019

Until now... it's working perfectly for let me know if and where are the issues to help! Congrats for the App

https://mercadoroupas.com/

Mercado Roupas
Brazil
Over 1 year using the app
September 10, 2020

This app is amazing. I just started using it few days ago and it’s been really good. It’s extremely easy to use it’s absolutely nothing complicated for you to click on. A free app like this is truly a gift. Thank you guys so much.

Kash & Ash
United States
Over 1 year using the app
Edited September 7, 2020

I used this app to gain further insight into the actions of our visitors and it does just that. It's a really cool app. I like it better than a heat map. It's easier to read, I'd like it to give me an analysis of its own how to reduce the bounce rate even further than I already have.
Thank you for such a great app. I really recommend the app to any eCommerce store. Andrea - The Palm Beach Baby

The Palm Beach Baby
United States
Over 1 year using the app
September 3, 2020

Love everything about this app! It really showed me where I could improve my website. I'm so so impressed!

Bakersfield Pakistan
Pakistan
Over 1 year using the app
Edited June 12, 2020

i used this app for my store , everything is good, i can check the info from my customer so that i can impove my store better and better. I love this app , its a very useful tools for me. .

GORBELJP
China
Over 1 year using the app