Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its ability to provide valuable insights into customer behavior through real-time replay and customizable surveys. It's praised for identifying site design issues, improving customer experience, and boosting sales. The app is user-friendly, easy to set up, and doesn't slow down the store. Merchants appreciate the quick and helpful customer support. It's particularly useful for understanding why customers leave without purchasing, making it a must-have tool for in-depth data analysis and conversion optimization.

Edited April 1, 2021

We use this app to watch customer behavior and look for ways to improve the user experience. It is incredibly helpful and gives us insights that we simply cant get anywhere else. For example, we can see customers cart behavior to observe how they buy so we can consider ways to improve conversion rates.

Room Tonic
United States
About 1 year using the app
Edited October 24, 2019

As a romantic combination of trains and cannons, the train guns that have been lost in the long river of history have always had a niche and special status. Among the train guns, the most impressive one is undoubtedly the 800mm caliber big dora. Although there is no real car to survive, the huge caliber of 800mm is still intriguing.

forever in my heart necklace
China
About 1 year using the app
August 19, 2019

Good for customer behavior Analysis through that you can work for more optimization and good to know website performance.

Fashion Under Arrest
United Kingdom
About 1 year using the app
September 10, 2021

I just started using Replay Live but so far it has been nice! I am used to using FullStory so it will be interesting to see how Replay Live compares.

LLAMAWOOD
United States
About 1 year using the app
April 13, 2019

I was delighted to use this application to improve the look and feel of my shop to make it look more professional and improve its functionality.

Fashion, Art & Jewelry
Egypt
About 1 year using the app
Edited April 18, 2020

I used the app to see how Customers interact with products in the store. It helps me to enhance products visualization . I highly recommend this app

Jelle's Fashion
United States
About 1 year using the app
February 7, 2020

Excelente app te permite ver variables que pueden ser fundamentales al al momento de analizar al consumidor.

Mulatos Shop
Colombia
About 1 year using the app
July 13, 2020

Really good site, already made a change to the pages based on customer behaviour lets see if it pays off!

Pampered Paws.shop
United Kingdom
About 1 year using the app
August 1, 2022

This app works really well and the customer service is quite good as well. The app has helped me to solve a couple of issues my customers were having.

Ninnys Napkins
Canada
About 1 year using the app
September 18, 2019

I love this app!! Thanks so much for being made. This app helps my business massively. Awesome 5 stars!

Ana Timoteo Beauty & Co
Australia
About 1 year using the app