Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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Surprised this is free! Normally I would expect a monthly subscription for an app of this quality level. Very easy to set up and really enjoying it!
I am obsessed with this app! This is exactly what I was looking for and it works perfectly! This really helps me watching where my potential customers fall off so I can fix it to get them to be buyers. Highly recommend. Also the customer service is quick and responsive.
Great app to see how customers Navigate throughout your page. I was able to make some adjustment to improve customer Experience.
Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Great for seeing why you’re losing customers. Would recommend to any new websites for starting out. Thanks!
I have used this application to record the behavior of my clients, it works perfect. I recommend it because it is very useful.
its a nice app to see whats customers are doing. based on that i can easily improve my product page.
So helpful. We were able to make multiple changes thanks to the insights gained. Wish we had discovered this app sooner.
Applicazione comodissima mi piace l'idea di poter vedere ciò che fanno i miei clienti unica cosa che alcune volte fa vedere il video che durano diversi minuti pochissimo in altri video che durano meno vedi tutto. Per il resto consigliatissima da tenere presente che sto utilizzando la versione gratuita.
Grazie per la tua gentile recensione e feedback. Lo apprezziamo davvero. Continueremo a migliorare Better Replay in modo che sia migliore per te.
- CartKit Team