Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

Edited February 15, 2020

Cool app! you can see how your customer interact in your website and also see if there are problems while browsing.

Mikstore Car Accessories
Philippines
Over 1 year using the app
June 19, 2019

Super helpful, I've made multiple changes based off of what I have learned from watching the replays

SquishBeans
United Kingdom
Over 1 year using the app
April 22, 2021

Happy with this app & customer service. Looking forward to get more insights on my landing pages thanks to this app.

Dreamers & Creators
Belgium
About 1 year using the app
CartKit replied April 26, 2021

We are super happy about your review! It means a lot :)

Let us know if you need any assistance with our app

- CartKit Team

February 13, 2023

Love this app! Helps you understand your customers journey and highlights areas that need attention to move forward. This app levels up my business - highly recommend.

Super helpful members of the team too - thank you.

Dylan and Dora
United Kingdom
About 1 year using the app
CartKit replied February 17, 2023

We are glad that you love the app and thank you for leaving us 5 stars review. We really appreciate it. Great to have you with us.
-Mo

January 11, 2021

Great app to provide insight into customer behaviour. Enables you to make changes quickly to the site where common issues have been identified. Its like User testing. Highly recommended!

LavenderBlue&Co
Australia
About 1 year using the app
July 28, 2020

Very helpful tool to increase customer awareness. Very satisfied with the features that this offers.

Pumpify
United States
About 1 year using the app
December 4, 2020

Amazing app, it is so easy to install and I can see what my customers are attracted to as well as use on my website. This will help a lot with understanding their behaviours, I love it!

Divine Poetry
United Kingdom
About 1 year using the app
June 13, 2019

helpful in checking the last sessions of customer. the replay can be very informative and understanding

Brahma Bull
India
About 1 year using the app
Edited January 17, 2020

I just started using the app and it looks great so far. The support was very fast and friendly. I like it The quality is good!

Master City
Canada
About 1 year using the app
Edited December 14, 2019

Easy to install and use, I like the button which I can change the play speed, as well as the skip idle time tick box - both making using Replay easier. It helps us to see where we can improve our site. Thank you!

Teas.com.au
Australia
About 1 year using the app