Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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Cool app! you can see how your customer interact in your website and also see if there are problems while browsing.
Super helpful, I've made multiple changes based off of what I have learned from watching the replays
Happy with this app & customer service. Looking forward to get more insights on my landing pages thanks to this app.
We are super happy about your review! It means a lot :)
Let us know if you need any assistance with our app
- CartKit Team
Love this app! Helps you understand your customers journey and highlights areas that need attention to move forward. This app levels up my business - highly recommend.
Super helpful members of the team too - thank you.
We are glad that you love the app and thank you for leaving us 5 stars review. We really appreciate it. Great to have you with us.
-Mo
Great app to provide insight into customer behaviour. Enables you to make changes quickly to the site where common issues have been identified. Its like User testing. Highly recommended!
Very helpful tool to increase customer awareness. Very satisfied with the features that this offers.
Amazing app, it is so easy to install and I can see what my customers are attracted to as well as use on my website. This will help a lot with understanding their behaviours, I love it!
helpful in checking the last sessions of customer. the replay can be very informative and understanding
I just started using the app and it looks great so far. The support was very fast and friendly. I like it The quality is good!
Easy to install and use, I like the button which I can change the play speed, as well as the skip idle time tick box - both making using Replay easier. It helps us to see where we can improve our site. Thank you!