Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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Amazing app, it is so easy to install and I can see what my customers are attracted to as well as use on my website. This will help a lot with understanding their behaviours, I love it!
helpful in checking the last sessions of customer. the replay can be very informative and understanding
I just started using the app and it looks great so far. The support was very fast and friendly. I like it The quality is good!
Nice App to analyse customer search or interest.Try to add heat map as soon as possible. install it and use it.
Easy to install and use, I like the button which I can change the play speed, as well as the skip idle time tick box - both making using Replay easier. It helps us to see where we can improve our site. Thank you!
Surprised this is free! Normally I would expect a monthly subscription for an app of this quality level. Very easy to set up and really enjoying it!
I am obsessed with this app! This is exactly what I was looking for and it works perfectly! This really helps me watching where my potential customers fall off so I can fix it to get them to be buyers. Highly recommend. Also the customer service is quick and responsive.
Great app to see how customers Navigate throughout your page. I was able to make some adjustment to improve customer Experience.
Great app, definitely insightful and useful for providing actionable changes. Up until we installed this app we had to use guess work to wonder what was going on with our customers specific behaviour while on our website and now we can see for ourselves and see where we might be able to improve things for our customers experience. Thanks, will provide a bit of work for our developers to implement these improvements for our customers.
great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!