Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

June 14, 2020

its great app helped me to know my customer behaviour with video recording to every websit visit its great

TIFLY
China
Over 1 year using the app
July 14, 2020

Super! otra aplicación imprescindible en shopify para entender como se mueven los clientes en tu web!

Kento
Spain
Over 1 year using the app
April 16, 2023

very functional and helpful app you can clearly see the behavior on your funnel and make changes to optimize your site

Home Allure
Israel
Over 1 year using the app
Edited November 2, 2019

I really like it. You know how did you do and where should you improve. I highly recommend every Shopify seller to use it.

waaagPet
United States
Over 1 year using the app
March 13, 2023

Good

LinkLogic
Canada
Over 1 year using the app
December 7, 2019

Very useful app. It is convenient to use it to analyze customer behavior and must be praised.Thanks developers.

FANDA SHOP
China
Over 1 year using the app
August 4, 2020

I used this app to help us figure out buying habits and trends. I did my 1st recording and so far so good! Thank you. This is great!

The Alkaline Bodega
United States
Over 1 year using the app
CartKit replied August 4, 2020

Thank you! We appreciate your support.

Edited May 10, 2020

great app.Just tried this for the very first time. Quite impressive but will need to take my time and see how effective it can be to understand the users' behavior.

Would be nice to have a collective heatmap from the most viewed pages tho.

Miniverden.no
Norway
Over 1 year using the app
February 17, 2023

The app is easy to install and use. Customer service was helpful and polite. Mo was very helpful. I look forward to continuing to use the app.

Sharp Tact Kreativ | Tees & Gifts with Encouraging Messages to Brighten Your Day with a Bit of Wit
United States
Over 1 year using the app
CartKit replied February 17, 2023

Thank you for leaving such a wonderful 5-star review, We really appreciate it. We're excited about your journey with us and hope it will be the best for you.
-Mo

May 10, 2020

Love this app, every store owner needs this in the beginning as a form of customer feedback. Data is essential in E-Commerce!

Shopbagsbegone
United States
Over 1 year using the app