Reviews (2,712)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.

April 9, 2024

Lovely App

Leavys Shoes
Ireland
15 minutes using the app
October 29, 2019

Excellent app. Thanks for creating this. It will help me see what buyers are doing and help avoid abandoned cart.

Afrothrone
United Kingdom
Over 1 year using the app
Edited May 17, 2020

good..................................................................................................................

EMPIRE GOLF CAMP
France
Over 1 year using the app
April 18, 2020

Very impressive app. Just used it for a couple of minutes but if works perfectly and is very intuitive!

Haku Leather Design
Ecuador
Over 1 year using the app
November 22, 2019

One of the best apps I've ever used. I can see exactly what my costumers did during the session. And it's completely free!

Miasma Records
Portugal
Over 1 year using the app
September 25, 2020

amazing app it helps to understand what's going on on your website from the eyes of your customers. I highly recommend it it will tell you a lot of things that you never thought before

Smartmarket.ma
Morocco
Over 1 year using the app
May 29, 2020

Does exactly what it says its better then lucky orange and its free! im glad i found this app now i can understand what my customers do on my store

Shopavendo
France
Over 1 year using the app
July 13, 2020

Love the interface, very easy to get set up, if you call a toggle a setup process lol. Note like any of the others you can only see up to the cart page.

Corgi Parents
United States
Over 1 year using the app
August 31, 2020

Helps a lot to see your customers browse through your store, great feature, and that for free! I love it

WERTA Shop
Austria
Over 1 year using the app
Edited April 17, 2020

So far so good. It's already helped me to spot an error on the add to cart page that I had no idea about! Thanks it's a really useful tool!

Kovitt
New Zealand
Over 1 year using the app