Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

April 18, 2020

Very impressive app. Just used it for a couple of minutes but if works perfectly and is very intuitive!

Haku Leather Design
Ecuador
Over 1 year using the app
November 22, 2019

One of the best apps I've ever used. I can see exactly what my costumers did during the session. And it's completely free!

Miasma Records
Portugal
Over 1 year using the app
September 25, 2020

amazing app it helps to understand what's going on on your website from the eyes of your customers. I highly recommend it it will tell you a lot of things that you never thought before

Smartmarket.ma
Morocco
Over 1 year using the app
May 29, 2020

Does exactly what it says its better then lucky orange and its free! im glad i found this app now i can understand what my customers do on my store

Shopavendo
France
Over 1 year using the app
July 13, 2020

Love the interface, very easy to get set up, if you call a toggle a setup process lol. Note like any of the others you can only see up to the cart page.

Corgi Parents
United States
Over 1 year using the app
August 31, 2020

Helps a lot to see your customers browse through your store, great feature, and that for free! I love it

WERTA Shop
Austria
Over 1 year using the app
Edited April 17, 2020

So far so good. It's already helped me to spot an error on the add to cart page that I had no idea about! Thanks it's a really useful tool!

Kovitt
New Zealand
Over 1 year using the app
June 3, 2020

pretty helpful so far.just downloaded and started using it.good to see how people navigate your site.

ozpaintstore
Australia
Over 1 year using the app
Edited July 20, 2019

It helps to have an analytical perspective of our store, thank you so much Bette Replay. You are now a go too perspective with igiftoo. We at igiftoo enjoy the consistent and constant data that feed the analytical view of our store

iGIFToo
United States
Over 1 year using the app
Edited October 1, 2019

I'm using the app to have a better insight of my customers. It's helping me understand my customers behavior and why I'm not making more conversions.

Glaash
Mexico
Over 1 year using the app