Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

July 1, 2021

Great app. Shows recordings of visitors for free. Make sure to change to the free version after 7 days or they will charge. Otherwise really great!

StuffedWithLove.store
United States
11 months using the app
CartKit replied July 1, 2021

Thanks for the amazing review, we're glad you're able to utilize our Free Plan as well.

We're happy to have sorted this out with you by processing the refund since we understand that some users may be unaware.

Feel free to reach out to us in case of any questions or concerns.

Best,
Muhammad.

Edited September 13, 2019

Works really well, shows you what customers are checking on your site, the errors you might have, what products they tend to look at etc. Good feedback for you to improve aspects of your shop. Very good!

HDP
Spain
11 months using the app
April 18, 2020

i used the app to track the problems of my website. And its amazing! I saw every step what my customer did!

Blancos
Germany
11 months using the app
August 3, 2019

Seems pretty good to be fair. Not sure why it's free? Anyway it's giving us some good insights, but there's not really any analytics or anything.

Succulent Supply Company
United Kingdom
11 months using the app
July 31, 2019

as a new store I don't have the budget to pay for apps like this so thank you so much for making this one free, really appreciated

REDILICIOUS
Canada
11 months using the app
July 29, 2023

Quick service and very helpful.

Hunting Time
South Africa
11 months using the app
September 25, 2019

una app bastante comoda y soluciona muchos problemas en nuestra tienda,ya que muchas veces no sabemos que nos puede fallar

BIMYASS
Spain
11 months using the app
April 21, 2020

This app is truly great, and unbelievable that it is free. I love the simplicity but I find it to be very helpful for understanding how customers are using my site, and how to change it to improve their experience. I do wish I could filter by length of session, so I can see only people who spent at least 10 seconds on the site, or only those that Added to Cart, etc. But hard to complain with such a good, free app.

Cabo Lago
United States
11 months using the app
August 5, 2019

Excellent to see how visitors are interacting with your shop.
Used it for one day but I already like what I see.

FinestItems
United States
11 months using the app
October 15, 2019

A friend told me about this app and I got it set up today! So far so good. It's definitely good to see in your customers eyes why they are leaving the site. I did notice not every visit was tracked, but I noticed shopify was having some issues so I'll wait before reporting on that.

JourneyBabez
United States
11 months using the app