Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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Sweet app! And super helpful!! If you are looking for a cost free way to get started mapping customers this is definitely the way to go!!
I'm new to this app just check this out and i will see what happen. I like the idea of seeing what customer do on your website.
LOVED IT. WOULD LIKE MORE SESSIONS TO VIEW BEFORE BEING ASKED TO PROVIDE A REVIEW. FUNCTION WORKS WELL.
Great app! Would love to see session outcome to see which are worth viewing (cart, homepage, purchase. etc.)
I am really getting amazing insight from my website traffic. Been using the app all day and I'm really loving it.
Great app. Shows recordings of visitors for free. Make sure to change to the free version after 7 days or they will charge. Otherwise really great!
Thanks for the amazing review, we're glad you're able to utilize our Free Plan as well.
We're happy to have sorted this out with you by processing the refund since we understand that some users may be unaware.
Feel free to reach out to us in case of any questions or concerns.
Best,
Muhammad.
Works really well, shows you what customers are checking on your site, the errors you might have, what products they tend to look at etc. Good feedback for you to improve aspects of your shop. Very good!
i used the app to track the problems of my website. And its amazing! I saw every step what my customer did!
Seems pretty good to be fair. Not sure why it's free? Anyway it's giving us some good insights, but there's not really any analytics or anything.
The app doesn't work as promised. I can only see my own recordings. Every time I try watch my customers recordings the app only show me a frozen image of my landing page.