Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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as a new store I don't have the budget to pay for apps like this so thank you so much for making this one free, really appreciated
Quick service and very helpful.
una app bastante comoda y soluciona muchos problemas en nuestra tienda,ya que muchas veces no sabemos que nos puede fallar
This app is truly great, and unbelievable that it is free. I love the simplicity but I find it to be very helpful for understanding how customers are using my site, and how to change it to improve their experience. I do wish I could filter by length of session, so I can see only people who spent at least 10 seconds on the site, or only those that Added to Cart, etc. But hard to complain with such a good, free app.
Excellent to see how visitors are interacting with your shop.
Used it for one day but I already like what I see.
A friend told me about this app and I got it set up today! So far so good. It's definitely good to see in your customers eyes why they are leaving the site. I did notice not every visit was tracked, but I noticed shopify was having some issues so I'll wait before reporting on that.
Simple to see what's happening on my website without complicated or unsupported code snippets. Highly recommend for the beginner.
Definitely the coolest app that we have integrated. It allows you to literally watch a recording of the customer browsing website. A great tool to learn patterns that may need improvement. Would definitely recommend this app to anyone that may see a lot of hits without conversion.
Great App. Does the job and its free. To developers, I wish it has more features -- look at lucky orange for example. But, certainly worth it for the price (free) -- assuming there is no privacy issue to this, for both us and our customers. We inform our customer in the privacy section to be transparent and prevent us from breaking any laws.
good app. easy to use. good app. easy to use good app. easy to use good app. easy to use good app. easy to use good app. easy to use