Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

August 29, 2023

Peek! Better Replays had responsive, great service during the onboarding process, and I look forward to using the tool more.

Forging Freedom
United States
8 months using the app
January 2, 2021

Love it already! Seeing the full screen view of what my clients are viewing and seeing what may have potentially made them not purchase is helpful for my small business. Thank you!

August Amor
United States
8 months using the app
July 22, 2019

HIGHLY RECOMMENDED! This is the BEST app on Shopify. It lets you see EXACTLY what customers are doing on your site so you can fine tune it. It records everything accurately and works VERY WELL. Sessions are available immediately after the customer logs off the store. It's absolutely AMAZING and EXACTLY what I needed. I definitely recommend this. ANY business owner would appreciate this. I will give it 1,000,000,000 stars.

YouEnvyMe.Club
United States
8 months using the app
March 21, 2023

Great customer service, very helpful if you have any technical issues. I good app to see how customers are interacting with your site.

Boundlessbathing
United Kingdom
8 months using the app
May 2, 2020

I gave this app 5 stars because it's free. I would have given it 4 stars if I had to pay for it. I love most things about this app but wish it gave more information like what search terms they used on what search engine or site to find us. That type of info would be very helpful. Thanks for this app.

USA Biker Leather
United States
8 months using the app
November 7, 2019

Helped me understand the user flow and point where the consumers were dropping off. Could look to create an overall analytics dashboard for summary view

NQU
Hungary
8 months using the app
October 2, 2019

I wanted to use this app to get a better view of the type of items my customers are mostly interested , in being able to provide them a better of selection of products and services, moving forward.

Beautifly Mahogani Boutique
United States
8 months using the app
July 15, 2020

Oh My God...It's just awesome apps, Better than many paid aps...And It's Free...That's another awesome...

Women's Bazzar
India
8 months using the app
November 7, 2019

I've used this app to help me narrow down my product range to the niches that actually draw customer interest

Lustfullove
Canada
8 months using the app
September 22, 2019

I used this app and it really help me see where people are going in my website. very useful to understand what is going on

Joey Blue
Australia
8 months using the app