Reviews (2,728)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for its detailed insights into customer interactions, which help improve user experience and boost conversion rates. Key features include live previews, session recordings, and detailed analytics that enhance website functionality and customer engagement. Merchants appreciate the reliable performance, efficient customer support, and the availability of a free trial to test the app's features. New features like Heatmaps are also anticipated.

Edited July 6, 2021

I absolutely love this app. It gives me so much insight to what appeals my customers visually and how they navigate my website. It does its job perfectly! I was able to see how customers looked for products on my website and tailor my menus to make it easier for them

Skysetter Mobiles - Mobile Artist
United States
8 months using the app
Edited July 17, 2019

As a new dropshipping store, I really wanted something like it and I finally found one. Very useful app.

Sharkmade
India
8 months using the app
June 8, 2020

I used this to help me get better conversions and understand customer behavior. It's really user friendly and easy to use. So far so good. Highly recommended!

Home Swole
United States
8 months using the app
Edited September 18, 2019

I like that you can slow it down or speed it up to get the head of your customers. insightful info. I recommend it to

Boa
Canada
8 months using the app
May 9, 2021

An amazing app Replay Live Session Recordings is the name and that's exactly what it is. Highly Recommended

BeauWis
United States
8 months using the app
August 7, 2019

good app. helpful to gain insights about your traffic so you can adjust your store and optimize your sales

Grrly Grrls
United States
8 months using the app
December 4, 2019

great app helped immensely with finding errors or lapses in my checkout page. used it frequently to follow customer progress

SnowShield
United States
8 months using the app
August 29, 2023

Peek! Better Replays had responsive, great service during the onboarding process, and I look forward to using the tool more.

Forging Freedom
United States
8 months using the app
August 21, 2021

It's ok, im still trying to figure out the recorded session from my clients. I will be back once I get the hang of this app. Easy set up though

JONELLE WILLIAMS COSMETICS
United States
8 months using the app
January 2, 2021

Love it already! Seeing the full screen view of what my clients are viewing and seeing what may have potentially made them not purchase is helpful for my small business. Thank you!

August Amor
United States
8 months using the app