Reviews (2,711)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for its ability to replay customer journeys and record sessions, which helps enhance user experience and increase conversions. The upcoming Heatmap feature is also eagerly anticipated for its potential to offer deeper insights. The survey component is praised for effectively collecting customer feedback, complementing the replay features. The app is recognized for its fast, intuitive interface that does not compromise store speed and for providing detailed analytics. Support is frequently commended for being quick, friendly, and helpful, significantly enhancing merchant satisfaction.
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The best app I have ever used. it is quick and easy to set-up, one set up you can view the user's screen and see how your website actually performs.
This app is just perfect. I can't believe it's free. love it. You can use the app to know how your customers use your site.
This is a great idea! I can't wait to take a look and see where my visitors are getting stuck. Thanks!
This is a great app to see how long people are on your site and what they are looking for. Great information.
Can't speak highly enough about this app, is a real game changer and insight into the workings of my site! - wouldn't be without it - Jason B.
This app is awesome. Normally don't leave reviews but the fact it's free and does exactly what it says it should. 5***
This app is extremely useful. Shopify has very few good apps. The majority are a complete garbage made by people who don't know anything about business. But this App, however, is the opposite. It teaches you a lot about your clients and how they think and behave. It's mandatory to have it if you are serious about your business. I learned a lot just by observing the behaviors of my visitors, namely, the type of problems they face when visiting my shop through different devices, and how certain apps I installed behave when others use them. But this App can be improved. I don't need access to the entire world but only my target countries. The app could let me select only the countries I want, so I don't have to filter the clients on my own. I don't really need all the recordings. I also recommend recording only visitors that spend at least 2 minutes in the website. The "curious visitors" don't provide any useful information.
So far its very easy to set up, just installed so havent had much of a chance to use it, cant wait to use this to help my store.
Excellent service
I barely installed it 18 hours ago. Seems like a great tool so far. Looking forward to using it. ***