Reviews (2,739)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its insights into customer behavior, crucial for optimizing conversion rates. It's particularly useful for new businesses monitoring marketing efforts with features like session recording and heatmaps. The app is easy to integrate and use, offering a free trial or plan. Customer support is praised for being responsive and helpful, enhancing the overall user experience.

July 25, 2021

This app is terrific! I've been able to review how people navigate our website and have made changes that improve the customer experience. Highly recommend this app for all new businesses wanting to tweak their websites!

Living Green Decor
Australia
8 months using the app
May 28, 2019

Very simple and honest app that gave me exactly what I needed. All recorded sessions show up straight away in the dashboard.

Mavericks
United Kingdom
8 months using the app
September 27, 2019

Cette application st une tuerie. On peut voir le replay des visiteurs et comprendre ainsi les étapes qui bloquent à convertir. Elle m'est d'une grande unité.

Bellbox.fr
France
8 months using the app
Edited June 17, 2020

OMG. I can't believe something like this can happen!
Quite helpful that I can analyze my page with this app. a little scary concept though.
The location is not quite accurate.

Ms.Bae's
Australia
8 months using the app
February 28, 2020

So far, it's a nice app. Able to see how customers navigate my site to see what changes may need to be made

Threaded Yellow
United States
8 months using the app
February 26, 2021

Love it! So easy to use and very helpful. Can't say enough about this and how it helps our store. Thank you!

Atlas Jewelry Co.
United States
8 months using the app
October 14, 2019

Superb. Had trouble before but now working as usual again! Thanks for the update and living your work!

PETHEROES
New Zealand
8 months using the app
July 24, 2023

Fantastic and instant support from the Peek team and app has been working great so far. Thanks for the great service.

Uba
United States
8 months using the app
September 11, 2019

Get this app. Seriously. I have seen some other similar apps with more features, but they cost $10 per month while this one is free and it works great. I have only used it for a bit so far, but I can definitely see the value as I have often wondered how customers behave in various circumstances.

Forerunner Bookstore Online Store
United States
8 months using the app
Edited December 11, 2019

good app, i can see my website visitor doing in my website.
very good so i can know and it get me understand

thanks for the applicaton

INFINIT
United Kingdom
8 months using the app