Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

February 8, 2020

Very nice app it helps me to view visitors actions on my site.. I able to find the problems and solve to get more sales

DeepLove Hub
India
6 months using the app
October 15, 2019

Very cool app! Really helpful having a visual of exactly what our visitors are doing on site. Would definitely recommend.

Iced Right Jewelry
United States
6 months using the app
November 9, 2021

j'ai utilisé cette application, elle est vraiment pratique, nous pouvons voir ou exactement le client quitte notre site.

Sphère Nutrition
France
6 months using the app
September 19, 2019

Very good app.......................................................................................................................................................................

Jump 4 Deal
Canada
6 months using the app
July 19, 2021

Best Shopify App for Live Session recording to understand how people use your store. I think this is a must have app. The Customer Care is very smart and fast.

Mella Bear
Italy
6 months using the app
CartKit replied July 20, 2021

We appreciate the review, We're always striving to be the best Session recording app on Shopify, Do Let us know if you need assistance :)

-Waqas.

January 13, 2020

Great app that allows you to see every move your customer makes. Very helpful in analyzing where customers are leaving.

Healthful
United States
6 months using the app
June 6, 2019

This is the app I was looking for!! Recording user behavior is the perfect way to understand them. It is the perfect complement with the other analysis.

The Explorer Hut
Germany
6 months using the app
Edited June 11, 2020

good app everyone must use this, and its free. instal this niow. the best seo app on shopify. Very happu whit it.

viargmax
Netherlands
6 months using the app
February 9, 2020

Amazing! I can't believe this actually exist! Being able to see how my customers navigate my online boutique has realy helped me to better market my store .

Jouvert Joli
United States
6 months using the app
January 21, 2020

I used this app to understand customer behavior in my store and to know which pages they visited, and I managed to make improvements based on that information. It's an awesome app! Totally recommend!

Fortune's Closet
United Kingdom
6 months using the app