Reviews (2,664)

Overall rating
4.8
Counts per rating level
  • 84% of ratings are 5 stars
  • 11% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.

November 4, 2019

I really like what this app does. It helps a lot to see what my clients are up to on my site. Great job!!

Andrew Stevens Footwear
United States
6 months using the app
Edited November 8, 2019

Love it! Super informative and easy to use. A must if you are looking to improve bounce rates on your site!

KaliVit
United States
6 months using the app
September 21, 2019

gooooodddddddddddddd !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Point-Industrie™
France
6 months using the app
May 17, 2020

For FREE? Amazingly robust for free software. Detailed recordings and heat maps. The real deal. Thank you!

Stitch Love Studio
United States
6 months using the app
January 21, 2020

it's good app to understand your website and to understand your customers behavior thus you will increase your sales

WELLVY wellness & beauty
United Arab Emirates
6 months using the app
November 9, 2019

This app works really well and gives an excellent idea on where customers spend time in your store. Very easy to use.

Qsolutions-Shop
South Africa
6 months using the app
August 6, 2020

App does exactly what it promised to do, very clean recordings, and its free! Better than paid apps, thanks a lot devs

Riviera Couture
Canada
6 months using the app
Edited February 21, 2020

Great App! Does the job just perfectly and helps my business tremendously with tracking my visitors activity. Highly recommended !

Top Media Consulting
United States
6 months using the app
Edited October 28, 2019

I installed it yesterday, and I haven't use it. But I find that there are only 20 session replays at the same time, I am not sure that if I submit this review, it will show all. I will keep on with you.

YITAMotor
Hong Kong SAR
6 months using the app
January 19, 2020

I think this app is going to be extremely helpful. Just downloaded it and already I'm seeing room for improvement on our navigation based on what people are searching for. Love that it's free!

Kariella
United States
6 months using the app