Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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This is a awesome app. Helps understanding the customer experience better! This is a awesome app. Helps understanding the customer experience better!
This is a excellent app, letting us to see how customer use online store. thus enabling us to optimize the website.
Suggestion: It will be helpful if the session can be mapped to user account and order number.
It's a really great app. Perfect for finding flaws on your store. It allowed me to find the reasons as to why my customers weren't purchasing.k
I have had lots of page views but few sales, this app has allowed me to see where people are having trouble on my site.
THANK YOU
This is great for insight on how your store is navigated by customers and ways you can see which items are attracting attention.
Very good because i will know what customer action and i will improve my step and increase my sale.
What an amazing app. We just launched our website and Replay Live Session Recordings helped us to see the different pages each customer was clicking on. We noticed the shipping policy page either sat well with the customer or it did not.
After seeing the recordings, we tailored few minor details with shipping and other page information, and received our first sale within 2 days of our website launch.
Such a perfect app. Thank you Replay Live Team! 10/10
Thanks for creating such a great free app! I'm just starting out but I'm sure this will be really helpful as I ramp up. You guys rock!
This the best so far especially like us that is just starting up. It's very helpful and let us see where our customers spent their time most.
Really awesome app, it do the job greatly. you can get the view from the users so u can check what they are doing and missing in ur website marketing