Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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Great app. Free of charge. Basic and on point. A great tool and a must-have for any team operating an online store.
Just installed! Looks great so far :-) I have watched two recordings and I am sure this is going to give me a lot of insight. The speed-up function looks good!
This app is invaluable. It's simple yet effective. I can see each visit, what they do, how long for and what they're interested in. Exactly what it says it does, it delivers consistently.
I just install the app and I will come back to you to share my experience with Better replay.............
very good, easy to install, easy to use !! good view of the visitors on mobile or desktop, will help to understand
Excellent app and a great resource to see what is and is not working on your website! Highly recommend this app!
Pretty useful to see where do the conversion usually stopped out so you know what you need to improve. I was a bit concerned to use it for privacy, but after trying I can confirm it gives no personal info whatsoever on the person viewing your site, and it's only showing your site only
Awesome. Excellent. I just saw the potential of this app . This is really helpful to see the customer behaviour
Easy to use, easy to check. It might slow the page speed down a little bit, i assume, but will check in to that later.
Very good app. I will definitely recommend to use this to see the flaws in your website and make customer navigation to improve. We made a lot of changes on our website after using this app, lets see how that shapes our business going forward.