Reviews (2,664)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its replay feature and actionable analytics, which provide valuable insights into customer behavior. The customizable survey tool is praised for gathering direct customer feedback. The app is appreciated for its intuitive design, easy installation, and fast performance. It's been instrumental in resolving site navigation issues, improving customer experience, and boosting sales. The customer service, especially by staff members like Waqas, Donald, and Mo, is prompt and highly valued. While a free plan is available, many find value in upgrading to the Growth Plan for additional features.
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This app is so cool. Really loving this behind the scenes type of app that provides a lot of insight about my customers.
great app that helped me get a better insight into how my costumers move around my webshop. helped me a lot
So far so good. Would like it if we could make a custom campaign where we could see what actually got them to the site.
Its fun to see what the user has been doing. This app replays it fully. Much easier to understand user behaviour compared to reading analytics. One problem I noticed was how my newsletter popup prevented some users from progressing. I wouldn't have figured it out that easily without this app.
Great support from Waqas. Seems to work fine with Gempages unlike Luckyorange. Looking forward to future features.
Thank you for the review, we hope this app helps in bringing a lot of sales for your store, let us know if you ever need assistance :)
-Waqas.
it is very useful! have a fast speed! friendly interface, very easy. helpful, I like it so much! GOOD!!
This app really help to see what customers do in store. Its help to follow all moves. Perfect app because he is for free.
i really like this app. it provides a heat map and recording of your customers actions for free. helps me figure out what customers are doing on my site
I use the app every day! Great work
Nothing more to say but need 100 characters to submit the revie
I really love this app! It's super easy to use and fantastic insight on your own website. Thank you Better Replay!